What are the responsibilities and job description for the LAN and IT Support Technician position at sunplus-data-group-inc?
SunPlus Data Group is looking for a LAN and IT Support Technician to work for a State Government facility in Hartford, CT.
This is for 12 months to start and is likely to extend
Hours are generally M-F, 40 hrs/week
Pay is $36/hr W2 hourly or $40/hr 1099 (CTC)
**(THIS POSITION IS ON-SITE ONLY, MANDATORY NO EXCEPTIONS)**
It usually takes the State Government about 1-3 weeks to start interviews, just so that you are aware of the timeframe. The first interview will usually be via phone or WebEx.
Job Summary:
The State of CT seeks a LAN and IT Support Technician with documented experience. The LAN and IT Support Technician will provide
Desktop Services:
- Diagnose and resolve personal computer, laptops, and phone problems
- Diagnose simple software problems
- Build and deploy tablets and laptops, including configuring user-specific settings
- Install new software releases of simple to moderate complexity
- Manage Active Directory user accounts
- Manage agency copiers/printers
- Implement security protocols on computer hardware
- Assists end users in resolving hardware and software issues in person or by fielding telephone calls and email communication
Network Services (wired and wireless):
- Provide first-level support for network connectivity or related network issues
- Assist with, diagnose and resolve simple network problems
- Assist with the configuration of network components
- Assist BOPP in updating the network and adding end users to such a network
- Perform related duties as required
Miscellaneous:
- Assist in Video Teleconferencing equipment installation and deployment
- Update / maintain conference room technology weekly
Salary : $36 - $40
