What are the responsibilities and job description for the Service bdc position at Sunset Kia of Sarasota?
Full-Time BDC Associate-Appointment Setter position available at Sunset Kia of Sarasota , a proud member of the Sunset Automotive Group family of dealerships.
We have an immediate opening for a friendly, customer-focused professional to join our service team as a BDC Associate. This position will contact current and former customers to schedule service appointments and to grow the service department's customer base.
Successful candidates will be organized with a strong ability to multi-task, be a team player, and have a pleasant personality.
Previous automotive service experience a plus, but not required.
If you have customer service experience and you are looking for an opportunity where you can contribute with an established and respected organization, join our team at Sunset Kia of Sarasota!
Customer Service Associate Duties
As an Automotive Customer Service Associate, you will be taking and making calls to former and current clients to set up service appointments.
You will also perform other administrative duties as needed. Exceptional customer service skills are required.
- Setting, confirming, and following up on appointments
- Following and maintaining relationship with former customers
- Determining each customer's needs by active listening
- Performing surveys with customers
- Other duties as required
Service BDC Associate Requirements
As a Customer Service / BDC Associate, you must embody Sunset Automotive Group's stellar community reputation of honesty, integrity and superior customer service.
It is also important that you display excellent verbal and written communication and interpersonal skills.
The ideal BDC Associate will also have :
- Proven track record in customer service; automotive experience is helpful, but not required
- Excellent customer service and communication skills
- Ability to establish rapport and build relationships to ensure repeat customers
- Strong multi-tasking and organization skills
- Computer proficiency
- Verifiable work history
- Professional appearance and demeanor
- Strong English skills
Sunset Automotive Group Benefits
Full-time employees of Sunset Automotive Group enjoy the following benefits :
- Competitive Hourly Pay
- Medical, Dental, and Vision Insurance
- Disability and Life Insurance
- 401(k) retirement plan
- Paid Time Off - 1 week after 6 months, 2nd week after one year
- Paid Holidays
- Employee discounts at all Sunset locations
- And more!
If you are looking for a company where you will be appreciated and have opportunities to learn and advance, this is the place for you.
Job Posted by ApplicantPro
Last updated : 2024-07-12
Salary : $16 - $18