What are the responsibilities and job description for the Receptionist - Full Time position at Sunshine Terrace Foundation?
Summary: The receptionist provides administrative support to the Administrator, customer support to residents and families, and assists in general office operations.
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
- Greets guests, families, and visitors
- Answers and directs phone calls
-
Maintains a running census of residents
- Provides quarterly census report to Terrace Grove Administrator
- Assembles information packets about the facility and services provided
- Enters new guest information into computer software
- Maintains balance of resident trust funds
- Maintains medical records
- Assists Administrator with daily schedule
- Oversees facility petty cash
- Administer COVID tests and record results
- Codes receipts
- Supports administrative projects as needed
- Provides basic website and technical support
- Oversees stock of housekeeping and administrative supplies
- Assists with deliveries to residents
- Provides basic health screening to guests of the facility
- Makes name tags for newly hired staff
- Tracks and updates business measures
- Places work orders for maintenance and housekeeping needs
- Schedules care conferences with residents and families
- Provides basic companionship and assistance for residents
- Upholds patient and company confidentiality at all times
- Follows all organizational policy and procedures at all times
Marginal Requirements:
- May aid in supervising family visits
- Waters and maintains plants
- Sanitizes all items coming into building
- Provides tours of the facility to prospective residents and families
- Arranges transportation for residents' doctor appointments
- Performs various other duties on a back up basis
Job Requirements
Education
-
Position requires high school diploma or equivalent
Experience
- A minimum of one year previous customer service experience is preferred.
- Previous CNA experience preferred but not required.
Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively over the phone and with staff, residents, and visitors to the organization.
Mathematical Skills
- Basic math skills are required.
Shifts
- Generally works business hours Monday through Friday
Other Qualifications/Requirements
- Requires excellent interpersonal communication skills
- Attention to detail
- Microsoft Office
- Previous receptionist experience preferred
- Typing skills
Supervisory and Reporting Responsibilities
- Reports directly to Terrace Grove Administrator
Housekeeper/Server (Full-Time)
Pioneer Valley Lodge -
North, UT
Full Time Dental Assistant
Wasatch Dental Association -
Ogden, UT
PMHNP (Full Time)
Serenity Healthcare -
Layton, UT
