What are the responsibilities and job description for the Technical Writer position at Sunsoft sol inc.?
WHAT YOU’LL DO:
· Research, outline, write, proofread, and edit new and existing content, by working closely with various departments to understand project requirements
· Independently gather information from subject matter experts (SME) to develop, organize, and write procedure workflows and manuals, process documentation, and/or technical specifications.
· Work with managers and leads to identify, revise and edit all documentation repositories, and determine the best solution for data compilation and centralized storage
· Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
WHO YOU’LL COLLABORATE WITH:
- Engineering teams to gather information and requirements
- Engineering and program managers to compile an ideal, single-source documentation repository and ensure consolidated and effective communication
HOW YOU’LL ESCALATE AND REPORT:
- Report writing project(s) status updates
- Escalate when there is a risk of not meeting project submission timing
- Escalate key support requirements and gating decisions
WHAT YOU NEED:
- Master's/Bachelor’s degree in English, communications, technical writing, engineering, or technology.
- 5 years of technical publication experience. (Automobile and Technology industry experience preferred).
- Ability to quickly grasp complex technical concepts and make them easily understandable through text and graphics.
- Deep understanding of engineering and service functions, hardware and software development, and validation and release processes.
- Proven ability to solve complex problems, unravel ambiguity, and be self-motivated.
- Experience working in a content management system.
- Experience performing specialized publishing tasks such as template creation, development of content reuse strategies, and translation management.
- Ability to manage tasks and information flow using collaboration software (such as JIRA, Confluence, SharePoint, JAMA, Smartsheet, Lucidchart, MS Office products and custom databases).
- Ability to work in a fast-paced and challenging work environment with very tight deadlines.
Job Types: Full-time, Contract
Salary: $45.00 - $50.00 per hour
Schedule:
- Monday to Friday
Experience:
- Content management: 5 years (Required)
- Technical writing: 5 years (Required)
Work Location: One location