```Overview:
We are seeking a friendly and professional Desk Clerk to join our team. As a Desk Clerk, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests upon arrival and assist with check-in and check-out processes
- Provide information about hotel amenities, services, and local attractions
- Answer phone calls and respond to guest inquiries in a timely and professional manner
- Handle guest requests and resolve any issues or complaints promptly
- Maintain accurate records of guest interactions and transactions
- Process payments and maintain cash drawer accuracy
Skills:
- Strong knowledge of hospitality management principles
- Familiarity with hotel operations and procedures
- Proficient in operating phone systems and other office equipment
- Excellent customer service skills with a friendly and approachable demeanor
- Ability to handle difficult situations with patience and professionalism
- Strong communication skills, both verbal and written
- Detail-oriented with excellent organizational skills
- Ability to multitask and prioritize tasks effectively
If you are looking for an opportunity to work in the hospitality industry and provide exceptional service to our guests, we invite you to apply for the Desk Clerk position. Join our team today!
Note: This job description is intended to provide an overview of the responsibilities and duties of the Desk Clerk position. It is not all-inclusive, and additional duties may be assigned as needed.```
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 24 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
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Auditing Skill
Budget Administration Skill
The Wolfeboro Inn / Wolfe's Tavern, Wolfeboro, NH
CLERK OF THE WORKS II PART-TIME
The State of New Hampshire, Concord, NH