What are the responsibilities and job description for the Lube Technician position at Super Star Car Wash?
Company Information:
Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment.
Position Summary:
The Lube Technician has overall responsibility for evaluating, suggesting and completing lubrication services. Must have the ability to anticipate customer needs, build relationships and ensure safety guidelines. Strong upselling skills for maximizing sales, ability to multi-task and adjust to the workings of a transitional weather environment.
Essential Duties/Tasks/Responsibilities:
(These responsibilities must be able to be performed with or without reasonable accommodation)
- Drain and change oil in vehicles, following all safe-handling procedures to correctly dispose of used motor oil.
- Top off fluids in vehicle engines, including transmission and windshield wiper fluid Assist customers with any request to enhance their experience
- Inspect vehicles to determine maintenance and repair needs. Replace different types of filters
- Follow safety protocols for working in the repair shop and driving vehicles
- Fill out work order forms as tasks are completed and communication all areas with customer
Preferred Qualifications:
- Previous sales and customer service experience
- Professional appearance
- Clear and concise communication
- Technical automotive training
Minimum Job Requirements:
- High School Diploma or GED
Knowledge, Skills and Abilities Required:
- Customer service
- Self-confidence
- Product knowledge
- Presentation skills
- Building relationships
- Motivation for sales
Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. Requires prolonged periods of sitting at a desk and working on a computer. Lifting and carrying of 1-10 pounds (occasional up to 25#).
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Super Star Car Wash is an Equal Opportunity Employer.
