What are the responsibilities and job description for the Part Sales position at Superior Industries?
Company Description
At Superior Industries, our manufactured products help produce key ingredients that form the world’s infrastructure. This innovative crushing, screening, washing and conveying equipment moves and processes minerals used to build roads and bridges, airports and hospitals and other fundamental societal systems. Although the industries we proudly serve are some of the most time-honored, our spirited culture encourages bold ideas, which consistently create new opportunities for each other.
Job Description
A Part Salesperson is responsible for completing the following duties
- Receive incoming parts calls, respond to customer chats and email requests
- Create quotes and send them back to the customer within 4 hours or sooner
- Enter and process orders from customers as submitted
- Keep clear communication between us and the customer on status updates with quotes and orders
- Help facilitate solutions if a part is unavailable but the customer requires the part right away
- Plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction
- Familiarity with computers and operating systems
- Ability and desire to achieve product knowledge for all product lines
- Oversee parts order ship-outs
- Notify customers if parts orders are delayed or backordered
- Work with all departments to satisfy customer part requests
- Assist with parts supply chain, availability, pricing, and vendor review
- Raise awareness on parts most commonly used are not in stock or difficult to get
- Keep systems updated such as pricing, weights, and costs in our ERP system
- Keep customer pricing discounts updated by product line
- Other duties as assigned
Expectations of Employees
- Uphold company core values
- Maintain a clean and organized work area
- Utmost attention to safety
- Good attendance and punctuality
- Concern for quality
- Attention to detail
Traits of Successful Employees
- Desire to build long term relationships
- Exhibition of good communication skills when working with fellow employees
- Ability to tolerate physical demands of the position
- Ability to complete tasks according to planned schedule
- Willingness to help out where needed
Employee Benefits
- Weekly paycheck
- Boot reimbursements up to $125
- Medical insurance - Covers 75% of premiums
- Dental and vision insurance
- Company paid life insurance
- 401K retirement account with 5% company match
- On the spot bonuses up to $100
Location: 315 E State Hwy Morris, MN 56267
