What are the responsibilities and job description for the Marketing specialist position at Support Center?
JOB SUMMARY
The Trade and Channels Marketing Specialist assigned in the US locations collaborates closely with the Trade and Channels Marketing Manager in conceptualizing, implementing, and managing creative sales solutions in retail and channels through careful trade area analysis, strategic sales building initiatives, appropriate promotional programs, effective merchandising, innovative customer touch point activities, and consumer insight all of which should be consistent to the Brand, Product, Restaurant (BPR) guidelines.
The primary responsibilities include but not limited to implementing marketing strategies for existing and emerging business channels (e.
g. delivery, online and institutional) that will drive growth by expanding the target consumer base, ensuring smooth execution of all systemwide marketing activities (i.
e. New Product Launches, Promotions, and Merchandising) and local marketing activities.
This role will also assist in driving brand growth by ensuring the execution of innovative marketing programs and assist in addressing trade area nuances by expanding the consumer base, driving sales initiatives, and guaranteeing brand consistency across various marketing platforms.
ESSENTIAL FUNCTIONS
Trade
Marketing Support :
Contribute to the development, implementation, and evaluation
of product launch merchandising, planograms, and cross-selling initiatives
aligned with shopper behavior and brand recipe.
Provide operational support and recommendations for
store opening activities and regional store marketing development.
Collaborate on aligning operations, Marketing, and
other teams to execute effective sales-generating promotions and brand
activations in line with brand essence.
Assist in managing, regulating, and scheduling Marketing’s
communications including merchandising and sampling calendars.
Support the execution of brand initiatives in line
with brand guidelines.
Assist in monitoring and analyzing competitor
activities to recommend responsive strategies.
Assist in identifying retail trade area-specific
issues and executing local store marketing programs to address them.
Support in preparing
post-promo evaluation reports and proposing actionable steps.
Channel
Marketing Assistance :
strategies across different channels (e.g. delivery, online, institutional)
while ensuring consistent brand application.
Contribute to conceptualizing and recommending
sales-building strategies across business channels.
Assist in ensuring seamless alignment and
implementation of marketing activities across all channels.
Support in maintaining proper and consistent use of
branding and trademarks across channels.
Act as proactive contributor
to the company’s competitive intelligence efforts and continuously seek ways to
enhance the brand’s competitive positioning in the market, staying on top and
being the eyes and ears regarding brand competitors.
Store
Opening Support :
Conceptualize and execute store opening activities
and promotions.
- Develop and lead store opening event programs.
- Contribute actively to the company's competitive
intelligence efforts, always seeking ways to bolster the brand's market
position. Stay vigilant and informed about store openings, retail trade areas,
and influential activities to maintain a competitive edge.
Others
Collaborate and initiate business
meetings with stakeholders, internal support functions, and external
clients to achieve desired results related to the department’s projects.
Manage allocated budget for
project / s and / or assigned brand / units / department.
Manage significant timelines and
deliverables as agreed.
Perform other job or marketing expertise-related
assignments to develop oneself and share one’s expertise resulting in
supporting work efficiencies.
JOB SPECIFICATIONS
Education
Bachelor’s degree in
marketing, Management, Communication Arts, or
any equivalent related course.
Experience
At least 2 years of relevant experience in
Marketing, Trade Marketing, Channel Marketing, and / or Local Marketing within retail or a related industry, preferred or
any equivalent combination of education and experience from which comparable
knowledge, skills and abilities have been achieved.
Skills and Essential Traits
Analytical Skills : Ability to assist in analyzing consumer
behavior data and deriving actionable insights. Able to think critically and
logically, interpret and solve problems.
Collaborative Skills : Strong teamwork orientation, capable of
collaborating across departments effectively.
Brand Understanding : Understanding of brand essence and the
significance of consistent brand representation across channels.
Excellent communication skills, both written and verbal, with the
ability to effectively communicate complex information to stakeholders at all
levels and to support coordination and strategy alignment.
Digital Familiarity : Basic familiarity with digital marketing
platforms and tools.
Adaptability : Ability to adapt to changing market trends and
consumer behavior.
Attention to Detail : Completes work tasks with thoroughness,
accuracy, and consistency.
Multitasking : Able to multitask and perform in a
deadline-sensitive environment.
Time Management : Able to work in a fast-paced environment with
significant deadlines and with a sense of urgency.
Dependability : Can be counted on to produce high-quality work
promptly.
Core Competencies :
C.A.M.P. requirements
C reating the
Business
A dvancing Personal
Excellence
M anaging the
Business
P romoting People
Processes
Essential Traits, Tasks & Interest (as assessed using
HR tool)
- Self-Motivated
- Collaborative
- Balance
of Frank and Diplomatic (Tactful) with warmth & empathy
Innovative / Creative
Resourceful
Stress
Management and Pressure Tolerance
- Certain
- Precise
high attention to details and accuracy)
- Persistent
- Takes
Autonomy
Planning,
Organizing and time management
- Flexible
- Analytical,
Analyzing Pitfalls and Judgment
Influencing
and enforcing skills
Interpersonal
Skills
- Open / Reflective
- People
Oriented
Handling
Conflict
Competitive
intelligence and curiosity
Behavioral Attributes (live the core values of the
organization) :
- Customer Focus
- Speed with
Excellence
Spirit of Family
and Fun
Humility to listen
and learn
Integrity
Non-Essential Duties and Responsibilities (indicate
items to be included)
Perform
administrative duties as necessary i.e. making copies, filing, etc.
Prepare / support
department plans, objectives, and key result areas and prepare the performance
goals and measures.
Prepare management reports.
Other Qualifications
Computer Literacy : Proficient in MS Applications (MS Word,
Excel, PowerPoint, and Outlook) and trainable in other software related to food
analysis.
Physical Effort / Requirements : While performing the duties of this job, the employee
will :60% of the time at work supporting the stores’ marketing-related activities.
Stand / walk
80-100% of the scheduled work shift.
Lift,
reach, pull, push, grasp, and use hands frequently.
Bend
and / or squat down during the scheduled shift, occasionally.
Climb,
stoop, and kneel occasionally.
Lift
to 50 pounds occasionally.
Need
to see well enough to differentiate product quality parameters, read / compose
emails, reports and use the computer, and be proactive to customers’ feedback
affecting quality.
Need
to speak and hear well enough to give / receive instructions, and feedback and
communicate with employees, customers, and partners / suppliers.
required to work irregular hours, varying work shift schedules as necessary at
work.
Work Environment : While performing the duties of this job, the
employee is regularly exposed to :
Support
Center, manufacturing plants, warehouse, and logistics work areas.
Store
and vendor / supplier plant visits, as necessary.
and slippery floors especially when in stores and production areas.
Moderate
noise level when working in production, store, and suppliers’ work environment.
Tensions
and pressures may arise in meeting deadlines and goals.
This job description has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities and qualifications required of employees assigned to this job.
The duties, responsibilities may differ from the job description, and that the other duties as assigned, may be part of the job.
If the position requires a college / university degree, it must have been issued by an educational institution accredited by the United States Department of Education.
Any degree issued by educational institution outside the United States must include documentation validating the equivalency of the degree to the same degree in the United States to be considered acceptable for this company’s purposes.
Reasonable accommodation for people with disabilities maybe requested by calling (626) 369-7118 at least five (5) working days in advance of the scheduled examination / assessment date(s).
APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.
This Company is an Equal Opportunity Employer.
Last updated : 2024-05-23