Office Administrator

Job Title: Office Administrator

Program: Adult Daycare

Population Serves: Adults, and Families

Reports to: Director of Operations

Definition: An Office Administrator is an individual who handles the daily clerical and administrative task.

Distinguishing Characteristics:

This position is a full-time position. The Office Administrator will report to the Director of Operations.

Duties/Responsibilities

· Extends professional interpersonal skills when interacting with employees, participants, participants’ families, visitors, and coworkers confidentially.

· Facilitate and coordinate quality assurance and quality improvement strategies based on components pertaining to resident satisfaction, employee satisfaction, process/system refinement, and financial impact.

· Conducts and schedule training, enforces compassion, positivity, respectful communication, responsibility, trust, community, safety, respect, teamwork, partnership, service, integrity, efficiency, and financial responsibility.

· Report accurate and important information to facilitate effective and efficient client’s participation.

· Stay abreast of changes within the industry to educate staff on all major changes and/or changes to policy.

· Assist in the financial and operational performance of the facility providing innovative ways to increase revenue.

· Apply problem solving and conflict resolution skills.

· Other Duties as Required

Knowledge of:

· Adult, Child, and Adolescent development/needs/behavior

· Medicare, Medicaid, SC Healthy Choice, and other Insurance Panels

· Previous experience in office administration or other related fields

· Ability to prioritize and multitask

· Excellent written and verbal communication skills

· Strong attention to detail

· ​Strong organizational skills

· Office duties, policies, procedures, and protocol

Minimum Qualifications:

· 2 years’ similar administrative office role

· Strong attention to detail

· Expense reporting experience

· Proficient in Microsoft Office, Outlook, and Excel.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Experience:

• Office Administration: 2 years (Required)

Work Location: In person