Director of Quality

SUPRA NATURALS, LLC. POSITION DESCRIPTION

Salary/Wage Range: 

POSITION PURPOSE AND SCOPE:

The Quality Director is responsible for managing the Quality team.  The Quality Director is responsible for the overall quality, best practies and delivery of products released by SupraNaturals. 

ESSENTIAL RESPONSIBILITIES:

• Drives improvements to the QMS, using tools such as corrective and preventive action, data collection and analysis, and preparation and execution of quality meetings such as Material Review Board and CAPA meetings.
• Implement improvements to production processes that lead to overall increases in product quality.
• Review and approve new supplier documentation to assure quality and compliance before purchase.
• Review and investigate customer complaints.  Work with departments on corrective actions and process improvements.
• Conducts, customer, certification, and regulatory audits including, but not limited to, FDA, GMP Certification, and SQF.
• Manage Quality group including QA, QC, Document Control, Sanitation and the Quality Lab.
• Supports Quality Supervisor by defining tasks and scope of work functions in each area of the Quality department.
• Performs root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements.  Conducts Material Review Board.
• Reviews and approves customer product specifications to ensure compliance to regulatory standards. Review and approve specifications and testing specifications to guarantee product quality from stage one.
• Documents and trends quality issues related to reworks, loss, and out-of-specification incidents.  Reports to management on quality issues regularly.
• Participates in internal quality audits.  Actively works with Quality Supervisor and department managers on corrective actions for audit findings.
• Conducts yearly cGMP training for the company.
• Maintains continuing education on newly developed quality techniques and/or regulations at the local, state, and federal levels.
• Reviews and approves batch records.
• Reviews and approves disposition on all quality issues related to raw materials, components, in-process results, and finished goods.
• Any other duties and/or assigned responsibilities.

Note: This description is not intended to be all-inclusive. Employee may be asked to perform other duties as requested.

Note: When the Quality Manager is out the Quality Supervisor may sign and perform duties on behalf of the Quality Manager.

EDUCATION EXPERIENCE:

• A bachelors degree in a technical field is preferred (sufficient training and on the job experience may substitute).   
•  Experience with FDA regulations (CFR 21 Part 111, 117) is required. 
• Experience with SQF, FSMA, Food Defense, and HACCP is preferred but not required
• HACCP and PCQI certification is required but may be obtained upon hiring.

SKILLS AND ABILITIES:

• Excellent communication and organizational skills are needed.  This position must be able to handle multiple projects in a high stress environment without losing track of critical details.  The ability to verbally describe complex processes in a way that will be easily understood by those with a broad range of education and experience is important.
• Familiarity with cGMP (21 CFR 111 and 117) for food and dietary supplements is required.
• The position must be very detail oriented and be able to develop, follow and enforce written procedures.
• Excellent problem solving skills are required.
• Proficiency in Office Suite applications is needed.

PHYSICAL DEMANDS:  

The employee may be required to lift and/or move up to 50 lbs on a regular basis.

WORK ENVIRONMENT:

Mainly manufacturing environment which may include standing, sitting, bending, twisting, walking, climbing stairs, strong odors, lifting up to 50 lbs., confined spaces, warm and cold temperatures, wet/slippery and slick surfaces.  Overtime will be required based on manufacturing requirements.