Front Desk Associate
Job Posting for Front Desk Associate at Sure stay Plus Buckhannon
```Job Overview:``` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. ```Duties:``` - Greet and welcome guests upon arrival - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries and resolve any issues or complaints promptly - Assist with reservations and manage room availability - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required ```Requirements:``` - Previous experience in a similar role is preferred but not required - Excellent phone etiquette and strong customer service skills - Knowledge of hotel management systems and phone systems is a plus - Strong attention to detail and organizational skills - Ability to multitask and prioritize tasks effectively - Flexibility to work various shifts, including evenings, weekends, and holidays - A positive attitude and a genuine desire to assist guests Join our team today and be part of creating memorable experiences for our valued guests. Apply now!
Job Type: Part-time
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Buckhannon, WV 26201: Relocate before starting work (Required)
Work Location: In person
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