What are the responsibilities and job description for the Field Service Technician position at SurfacePrep?
Sign-on Bonus:
$500 @ 30 days
$500 @ 60 days
$1,000 @ 90 days
The Field Service Technician will perform assigned duties within the service department onsite and at customer locations.
Duties/Responsibilities
Install new products and test them to ensure they are working correctly.
Educating the client on how to use and maintain their device.
Perform maintenance and provide customer support.
Diagnose problems and come up with solutions to repair.
Order parts needed for repairs if needed.
Fill out detailed reports and keep records on services that have been performed.
Explain issues with equipment and repairs to customers.
Build and maintain relationships with customers.
Required Skills/Abilities
- Ability to install, repair, service, test and troubleshoot equipment.
- Must be able to read blueprints and diagrams.
- Ability to work flexible hours and work around a changing schedule.
- Excellent communication, interpersonal and diagnostic skills.
- Working knowledge of the equipment needed for the job.
- Ability to work independently without much supervision.
- Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces.
- Valid driver's license and reliable transportation.
- Ability to effectively manage time.
Benefits
- Medical, Dental, and Vision Insurance.
- 401(k) Plan.
- Paid Time Off - 3 weeks first year accrued monthly.
- Paid Holidays.
- Company Paid Life Insurance.
- Company Paid Short-Term Disability.
- Company Paid Long-Term Disability.
- Wellness Program.
About Us
SurfacePrep founded in 1956 is the largest national network of regional distributors of high-quality abrasive blasting media, specialty ceramics, and abrasive finishing equipment. We have 37 facilities across the U.S. and Canada, all of which are focused on improving product quality, consistency, productivity, and profitability for our customers. These facilities and job shops are run by skilled experts who work closely with local manufacturers to develop the best possible solution for every process. We offer a complete selection of abrasive blast media, ranging from various types of aluminum oxide to steel shot and grit. We also provide parts, accessories, and tools to meet customer need
You should be proficient in:
- Electrical Troubleshooting Skills
- Mechanical Troubleshooting Skills
- PLC Wiring Experience