Slack Admin

Swanktek, Inc
Cambridge, MA Full Time
POSTED ON 7/25/2023 CLOSED ON 10/21/2023

What are the responsibilities and job description for the Slack Admin position at Swanktek, Inc?

Title : SLACK Admin (MS, SLACK, OKTA)

Duration : 3 months

Location : Cambridge, MA (hybrid role)

Job Description :

Microsoft:

  • Microsoft engineer with Microsoft AD in the hybrid config and Exchange On-Line experience

Slack:

  • Require admin to support the Slack support tickets on a daily basis in the #slack-support channel
  • Slack application has regular updates, and the admin needs to test and help the Slack users to adopt the change
  • Test all the new features and multiple apps in Sandbox environment before approving and implementing it in the Production environment
  • Build workflows to help different teams to collaborate more efficiently
  • Work with learning and training teams to advertise and conduct Slack training sessions
  • Track the Slack adoption metrics with various factor points and present it with the leadership team to enhance and encourage their team members to communicate and collaborate in Slack
  • Integrate APIs in Slack as the custom application as per the request to benefit their project work

Okta:

  • Work on day-to-day operational tasks to support users of the Okta service
  • Integrate new applications and support current applications in Okta
  • Continuously monitor the Okta health-check and scheduled imports
  • Extreme ownership and work closely with key stakeholders to understand requirements for implementing connections through new SSO & MFA solutions
  • Consult with stakeholders across business units when implementing access levels for new systems to ensure quality and accuracy
  • Prepare documentation for training and act as a primary contact and subject matter expert of federation and SSO
  • Use the Okta Policy framework to control user access, map identity attributes and data transformations using Universal Directory, and troubleshoot issues
  • Configure factor enrollments, sign on and password policies and applications policies

Job Type: Contract

Pay: $55.00 - $60.00 per hour

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work Location: In person

Salary : $55 - $60

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