What are the responsibilities and job description for the I&R Specialist position at SWIRCA & More?
We are currently looking to expand our Aging and Disability Resource Center (ADRC) and add new individuals to be a part of our excellent team! This is a full-time position with business hours operating Monday through Friday, 8:00 am - 4:30 pm (flexible scheduling offered after introductory period). The I&R Specialist works in a fast-paced office environment with high call volumes.
The starting pay is $13.50 - $16.50 depending on education and experience.
Duties of a SWIRCA & More Information and Referral Specialist include, but is not limited to:
- Act as the initial contact to our clients via phone calls, e-mail, and/or walk-ins
- Conduct in-depth assessments to determine clients needs and desires
- Identify resources to meet the clients’ needs/desires to make referrals, provide information as necessary, and find solutions to problems at hand
- To advocate on behalf of all clients for needed services and assistance when they are unable
- Coordinate service delivery with community resource agencies as needed
- Provide clients and/or families with accurate and complete information regarding the extent and nature of services available to them
Qualification for this position:
A minimum of a high school degree or equivalent and at least one year of work experience in an office environment is required. Education beyond high school may count towards experience. Must be proficient in Microsoft Word and Excel.
Familiarity with a variety of the field’s concepts, practices, and procedures is helpful.
SWIRCA & More is an Equal Opportunity Employer
Job Type: Full-time
Pay: $13.50 - $16.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Evansville, IN 47710: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Office: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $14 - $17