What are the responsibilities and job description for the HR Manager position at Swiss-American, Inc.?
Summary
This position is responsible for the maintenance and enhancement of the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. It oversees the timely and accurate delivery of payroll, benefits, and employee relations programs to the Company's employees and ensures the accuracy of information including recordkeeping, reporting, compliance and information management systems.
Role and Responsibilities
- Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; informing and advising management.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes; and overseeing third party partner programs.
- Prepares employees for assignments by establishing, conducting, and overseeing orientation and training programs. Develop and maintain standardized training programs including tracking training initiatives and completions, finding training resources, negotiating training spend, etc.
- Maintains a pay benchmarking system by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay ranges and rankings; monitoring and scheduling individual pay adjustments or re-evaluations; recommending, planning, and implementing pay structure revisions as directed by management.
- Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; conducting corrective action meetings with employees; hearing and resolving employee grievances; counseling employees and supervisors.
- Maintains employee benefits programs and systems and works with the third parties to inform employees of benefits options and changes; study and assess benefit needs and trends; recommend benefit programs to management; direct the processing of benefit claims through the third parties; assist in obtaining and evaluating benefit bids with help of the broker; help design and conduct educational programs on benefit programs with third parties.
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures to comply with the changing needs of the company, compliance with laws, and other factors influencing the Company. This includes review and revision of the handbook, ethics programs, and other policy related systems.
- Be the first point of contact for employees in regards to day to day needs and challenges. Act as a champion for the relationship between employees and third party on changes involving payroll, taxes, benefits, etc.
- Oversee and maintain the processing of payroll and maintain payroll information as required including but not limited to preparing and maintaining related payroll records and reports; documenting workflow and work procedures as they relate to the payroll system and; ensuring compliance with payroll procedures (time sheet completions, PTO requests, etc.).
- Provide support for the iPS payroll and HR system. Research and resolve problems, perform scheduled activities, and liaison with service providers. Document workflow and work procedures and conduct appropriate audits to ensure data integrity.
- Work with managers as well as third parties to orient new employees by ensuring they are being provided orientation information packets; reviews of company policy; withholding and other payroll information; signatures and sign-ups for benefit programs.
- Provide HR reporting to senior managers as needed and be the point of contact for maintaining anniversary dates, hire dates, birthdays, and other demographic information that could be used to generate reports on our employee base.
- Manage employee communication as it relates to employee matters, events and organizational announcements.
- Help lead, develop, and maintain initiatives through participation in the Safety Committee.
- Design, implement, and maintain relationships and programs in support of corporate wellness including engaging outside vendors, tracking program outcomes, communicating programs and perks, utilizing third party resources, and making recommendations on future initiatives.
- Lead program relations with outside vendors that the Company engages with for recruitment, internships, training, and employment including universities, sheltered workshops, employment transition programs, internship providers, and other organizations.
- Lead project and event management initiatives including but not limited to the preparation of documents (flyers, emails, posters, etc.); contact of vendors, presenters or others; set up and clean up; AV equipment arrangements; and follow-up on timelines and deliverables.
- Lead corporate giving drives in support of senior management including making contact with the organization, announcing and coordinating our giving efforts, arranging delivery or completion, and communicating support on our website.
- Provide project management for organizational projects in support of senior management.
- Model the organizational values of thinking innovatively; optimizing solutions with a customer focus; operating with integrity and a sense of urgency; delivering unmatched quality and setting a standard for food safety; leading change; respect for the worth and dignity of ourselves and others; commitment to the community; and being accountable.
- All other duties as assigned
Additional Duties and Responsibilities
- Manage a variety of shifting deadlines through multi-tasking and turning projects/initiatives to on-time completions
- Contribute and drive initiatives that improve company profitability, employee happiness and retention, and corporate wellness.
Qualifications and Education Requirements
Bachelor degree in HR or other field with 3-5 years related experience in an HR Generalist or Supervisory role. Generalist experience in payroll, recruiting, benefits administration, compliance, and personnel management a must have.
Preferred Skills
- Experience working in an HR environment across a group of HR disciplines.
- Knowledge of MS Office Suite comfortable working with computers with minimal support.
- Must be comfortable explaining complex information in straightforward language
- Ability to work in a stressful environment, taking initiative & prioritizing multiple tasks with minimal supervision.
- Strong organizational skills, detail-oriented.
- Excellent interpersonal skills, ability to work both independently & as a member of a team.
- Self-starter with a demonstrated ability to get consistent results.
- Extremely organized and highly motivated.
- Excellent verbal/written communication skills
- Ability to work with executive level
Food Safety and Quality Assurance
As a part of Swiss-American, you are responsible for reporting food safety and quality problems to personnel with authority to initiate action.
Tools or Equipment to be Used
- Operate a telephone, calculator, photocopy, and fax machine.
- Operate a PC terminal.
- Ability to use MS-Word, Excel, Access and PowerPoint software.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing these duties the employee will be exposed to a variety of different retail and office settings some of which may be refrigerated at approximately 38 degrees. Employee may be exposed to varying light, noise and temperature conditions while carrying out the duties of their position.
Salary : $70,000 - $75,000