What are the responsibilities and job description for the Client Success Graduate position at Swiss Re?
We are looking for graduates with strong interpersonal skills, who are eager to learn, broaden their knowledge and expertise and want to make a difference. You have a Bachelor, Master, or PhD degree with up to 3 years professional experience – we invite you to apply to our graduates@swissre programme which officially starts on 25 August 2025.
The programme offers you the chance to join the dynamic, fast-moving world of a leading risk knowledge organisation. Over an 18-month period, you will receive on- and off-the-job training, including a job rotation that gives you the opportunity to work across different lines of business and departments.
About The Role
You would be involved with managing our automated underwriting solution (Magnum) client relationships, ensuring outstanding customer service and client satisfaction through data insights, account management practices, and training/coaching opportunities. You would be responsible for ensuring clients' solutions perform optimally, are current, and meet their strategic needs.
Key Responsibilities
We are a highly motivated and proactive team that values strong relationships that allow for true teamwork while also enjoying our work and those we work with. We are eager to partner with our clients to problem solve and provide the best solutions for their needs.
This is an exciting time with Magnum as we are experiencing significant new client growth and developing and commercializing new and innovative UW solutions.
About You
You’re an ambitious and energetic team player – driven by new solutions and ways of working. Analytics and critical thinking are strengths that are amplified by your great face-to-face and written communication skills. You may have a math, science, or technology degree and you have a desire to work with clients. Adaptability is second nature to you.
In addition, you're a confident communicator who can engage with colleagues and clients in person, virtually, and through writing.
Requirements
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords
Reference Code: 131176
The programme offers you the chance to join the dynamic, fast-moving world of a leading risk knowledge organisation. Over an 18-month period, you will receive on- and off-the-job training, including a job rotation that gives you the opportunity to work across different lines of business and departments.
About The Role
You would be involved with managing our automated underwriting solution (Magnum) client relationships, ensuring outstanding customer service and client satisfaction through data insights, account management practices, and training/coaching opportunities. You would be responsible for ensuring clients' solutions perform optimally, are current, and meet their strategic needs.
Key Responsibilities
- Assisting and supporting client engagement plans
- Assisting in preparing and delivering data insights to clients, collaborating with the wider team to deliver value add insights for each client's individual needs
- Collaborating with the wider solution team in ideation and identifying new opportunities for profitable growth with existing client relationships
- Supporting the creation of and maintenance training and procedural documentation
- Supporting process improvements
We are a highly motivated and proactive team that values strong relationships that allow for true teamwork while also enjoying our work and those we work with. We are eager to partner with our clients to problem solve and provide the best solutions for their needs.
This is an exciting time with Magnum as we are experiencing significant new client growth and developing and commercializing new and innovative UW solutions.
About You
You’re an ambitious and energetic team player – driven by new solutions and ways of working. Analytics and critical thinking are strengths that are amplified by your great face-to-face and written communication skills. You may have a math, science, or technology degree and you have a desire to work with clients. Adaptability is second nature to you.
In addition, you're a confident communicator who can engage with colleagues and clients in person, virtually, and through writing.
Requirements
- Analytical and problem solving mindset
- Confident communicator, establishing rapport building and delivering compelling presentations
- Client centric with the ability to build and nurture relationships and understand client needs
- Strong organizational skills
- Knowledge of life insurance
- Some limited travel may be required
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords
Reference Code: 131176
Salary : $70,000
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