What are the responsibilities and job description for the Sales Team Manager position at Swissquote?
Company Description
Swissquote challenges the code to deliver innovative services & products that make financial opportunities accessible to everyone.
We are the Swiss leader in online trading and we deliver our services to 400’000 clients who can trade over 3 million products through performant and secured platforms.
As well as various online trading products (stocks, bonds, funds, derivative products, cryptocurrencies…), we provide Forex, Robo-Advisory and Mortgages solutions.
Join our 800 employees all over the world to accelerate your career in fast-moving and rock-solid company! We keep on growing and despite the COVID-19 pandemic, we were able to deliver exceptional results in 2020.
Job Description
- Generate a strong sales pipeline through a combination of inbound and outbound calls with corporate and institutional clients, partners and leads
- Build and sustain exceptional relationships with clients and partners
- Utilise a consultative approach to identify client needs and provide client-focused solutions, working closely with partners in the client servicing, marketing, product, operations and compliance teams
- Lead a team of retail client onboarding and activation specialists to convert retail leads into forex and equity trading clients
- Develop sales targets and the tools to monitor progress towards these targets, implementing corrective actions when required
- Run a high frequency of sales development activities including employee 1:1s, team meetings and training sessions, encouraging personal growth within the team
- Engage with high value prospects to deliver strong sales conversions in the HNW and hyper-active trader segment
- Work closely with Marketing to leverage marketing campaigns and improve performance of the conversion funnel
- Work closely with Operations and Compliance to deliver efficient and fast client onboarding
- Coordinate with VIP client services to facilitate the development of organic client development activities
- Provide ongoing feedback from the ‘field” to ensure continuous improvement of our products, services and marketing
- Plan and organise events, including conferences and sports sponsorships
Qualifications
- Strong interpersonal skills with demonstrated ability to influence and persuade
- Two years of experience in the financial services industry
- Preferred experience in sales and client relationship development
- Knowledge of brokerage, forex and derivatives products and services
- Proven track record to design and implement a focused and efficient sales development strategy
- Strong ability to think in terms of client experience
- Effective in coaching team members and colleagues to develop their sales skills
- Fluent in English. Additional languages spoken in Luxembourg are a strong advantage
- Results-oriented, highly motivated self-starter with a strong work ethic
- Taking responsibility for client and commercial outcomes
- Perseverance in achieving sales and commercial objectives