What are the responsibilities and job description for the Pharmacy Technician position at Syanshinc?
Job Title: Pharmacy Technician
City: Philadelphia
Duties:
- The pharmacy technician supports the organization’s mission and purpose by providing front-line customer support for a diverse portfolio of customers.
- This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center.
- Consistently meet established productivity, schedule adherence, and quality standards.
SPECIFIC RESPONSIBILITIES:
- Provide real-time support to pharmacies with point of service inquiries.
- Educate prescribers on formulary and prior authorization processes.
- Enter customer data and other relevant information into our documentation tool.
- Assist members with pharmacy benefit inquires.
- Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
- Effectively communicate issues and resolutions to customers and appropriate internal staff.
Skills:
- 3 to 5 years Recent PBM and/or pharmacy experience
Education:
- HS Diploma/GED
- Bachelor’s Degree or equivalent experience preferred
- Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred...
Job Types: Full-time, Contract
Salary: $40.00 - $45.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Application Question(s):
- Best time for today and tomorrow
Education:
- Bachelor's (Required)
Experience:
- Pharmacy technician experience: 1 year (Required)
License/Certification:
- Pharmacy Technician Certification (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location
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