What are the responsibilities and job description for the Customer Service Agent position at SYKES?
Job description
Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. You will shine as a Customer Service Representative at our Fort Smith Arkansas location, where we assist customers for a variety of clients. Now hiring for flexible Work at Home options or On-Site!
Work with us and you'll enjoy:
Required qualifications, skills and experience
Apply with us, if you possess:
About SYKES
About SYKES Fort Smith
Location:
4600 Towson Avenue Ste 275 Fort Smith, Arkansas 72901
SYKES is now a part of Sitel Group®! As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50 languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40 years of industry-leading experience and commitment to improving the employee experience.
EEO statement
EOE/Veteran/Disabled
Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. You will shine as a Customer Service Representative at our Fort Smith Arkansas location, where we assist customers for a variety of clients. Now hiring for flexible Work at Home options or On-Site!
Work with us and you'll enjoy:
- $13 - $15/hour pay
- On-Site, temporary work at home, or permanent work at home options
- Full-Time Schedule (40 hours/week)
- 100% Paid Training
- Full benefits package including medical, dental, vision, life insurance, and company matched 401(k) retirement plan
- Paid time off
Required qualifications, skills and experience
Apply with us, if you possess:
- A high school diploma or GED and are at least 18 years old
- Ability to type 25 wpm
- Strong communications skills (both written & verbal)
- Computer skill
- Previous experience in a customer service role (preferred, but not required)
About SYKES
About SYKES Fort Smith
Location:
4600 Towson Avenue Ste 275 Fort Smith, Arkansas 72901
SYKES is now a part of Sitel Group®! As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50 languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40 years of industry-leading experience and commitment to improving the employee experience.
EEO statement
EOE/Veteran/Disabled
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