Office Manager

Summary: Manages a variety of general office activities by performing the following duties personally or through subordinate Shipping & Receiving Clerks

Essential Duties and Responsibilities include the following:

• Analyzes and organizes office operations and procedures such as bookkeeping, preparation of information management, filing systems, requisition of supplies, and other clerical services.
• Maximizes office productivity through proficient use of appropriate software applications.
• Reviews payroll for proper processing and payment to employees; assists Plant Manager to ensure that payroll information is accurate and updated.
• Directly supervises the Shipping & Receiving Clerks and ensures that shipping and receiving activities are being properly communicated with carriers and our customers.
• Plays the leading role in troubleshooting and resolving inventory discrepancies and ensuring that transactional activity is accurately communicated both internally and with our customers.
• Ensures that the company and customer (internal and external) reporting requirements are met pertaining to shift and daily production/activity in the facility.
• Formulates procedures for retention, protection, retrieval, transfer, and disposal of records.
• Assists Plant Manager and plays a primary role of processing facility POs in the company PO software system.
• Plays a leading role in ensuring that new hire administrative processes are followed and adhered to; assists facility management in the hiring process for all employees.
• Assists Plant Manager in tracking all invoices and coordinating with corporate office to ensure that accounts payable items for the facility are properly communicated with the company accounting group.
• Ensures that internal quality reporting requirements are met on a daily basis.
• Ensures that timely and accurate communications occur with our customers as needed.
• Other duties as assigned

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving Identifying and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Customer Service Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Oral Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information.

Qualifications:

• Education: High School diploma or GED.
• Experience: 2-4 years experience in related position. Working knowledge of inventory control practices.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.
• Computer Skills: Working knowledge of Microsoft Office Suite.
• Customer Service Skills: Ability to meet customer needs..
• Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk, sit, talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop; kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception and ability to adjust focus.

Management, Office Automation, Administrative skills, Production, Inventory Control