Billing Associate

Overview

Symbria RX is seeking a Full-Time Medical Biller for Pharmacy.

POSITION SUMMARY

Perform all functions required to maintain, update, and bill customers’ accounts timely and accurately.

Responsibilities

FUNCTIONS AND RESPONSIBILITIES

• Perform insurance and billing clerical duties, including review and maintenance of patient account information.
• Resolve routine patient billing inquiries and problems.
• Prepare and submit claims to various third parties either electronically or by paper.
• Identify and resolve claim denials.
• Act as liaison between patients and third parties.
• Prepare, generate, and distribute accurate and timely invoices.
• Any and all duties as assigned.

Qualifications

EDUCATION AND OTHER QUALIFICATIONS REQUIRED

To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:  

• High School diploma or general education degree (GED).
• Excellent customer service, interpersonal, verbal and written communication skills.
• Proven ability to maintain organization, multi-task and pay attention to detail while working on several tasks simultaneously.
• Proficient use of computers and Microsoft Office: Word, Excel, and Outlook.

Prefered qualifications

• Data entry and medical billing experience.

Remote (home office) qualifications required

• Must currently live in a state where Symbria Rx Services is a licensed employer.
• Illinois Pharmacy Technician license must be active and valid or in applied-for status with proof of application prior to start date.
• Permanent residence with a defined working space and mailing address.
• Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per month for any mandatory meeting and/or training.
• Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative.
• Signed acknowledgement of Telecommuting Policy.

Technical qualifications (applicants must meet all technical qualifications at time of application)

• Standardized technology equipment provided by the company includes:
• Desktop computer
• Two monitors
• Phone with teleworker license
• Display port cables
• Keyboard and mouse
• Must have high-speed, internet access provided by a cable or fiber provider (no DSL or satellite). Internet is not provided or reimbursed by Symbria.
• Users with no more than three (3) local devices connected, a minimum connection speed of 50 Mbps for downloads, and10 Mbps for uploads is required. Latency must be below 35. Cable internet service is strongly recommended over DSL service.
• Users with four (4) or more devices such as laptops/ computers, mobile phones/ tablets, VOIP home phone, gaming systems, and streaming video systems (Netflix, Amazon Fire/ TV, Google, Roku, Apple TV, etc.), the minimum connection speed required should be 75 Mbps for downloads and 10 Mbps for uploads. Latency must be below 35.
• We recommend a wire connection to your home internet router.  Slow or poor internet connection may impact or prohibit the ability to perform your job. The use of Wi-Fi ‘air cards’ (mobile hot spots) are prohibited as your main internet connection.
• Symbria reserves the right to verify that your system will meet or exceed these requirements.
• All requirements & recommendations are subject to change with technological advances.

WORK SCHEDULE AND LOCATION

• A telecommuting work schedule maximizes the effectiveness and efficiency of this position, and the Telecommuting Acknowledgement must be completed and signed by the employee, employee’s manager and Human Resources (HR) prior to employee initiating a telecommuting arrangement.
• For technical ‘down’ periods of loss of phone or internet connection, you must notify your supervisor as soon as possible. In most cases where down time exceeds one hour, employees must use PTO for that period. If the connection is restored prior to the end of your assigned shift, first contact your supervisor for an update on workload and staffing needs.

Why work for us?

We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

• Medical, Dental, and Vision insurance
• Short/long term disability insurance
• Flexible spending accounts (FSA)
• Employee assistance programs
• Paid Time Off (PTO)
• Tuition/CEU Reimbursement

Symbria’s Talent Team handles candidate communication directly rather than utilizing outside agencies; if interested in this role, direct application to the job posting and contact with a Symbria talent team member is recommended.

EOE