AVP, Product Owner

Job Description:

What You’ll Accomplish as an AVP, Product Owner

The Product Owner will be responsible for working with business and development teams utilizing the Agile / SAFe methodology. The Product Owner will work cross functionally to develop operational strategies for internal and external use plans. The Product Owner would be responsible for identifying epics, sprint planning, developing, and prioritizing user stories and maintaining the backlog and coordination. The PO obtains and schedules resources for timely completion of the project, provides oversight of communications, acts as the primary point of contact throughout the lifespan of the project and will organize and schedule team meetings, training, and other events. The PO is also responsible for verifying and delivering the project’s documented business backlog. The ideal candidate will have a solid project management, operational background, self-reliant with a proven track record of delivering projects on time, within budget and exceeding adoption targets.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

What You’ll Do:

• Responsible for developing and delivering launch plans and related growth initiatives, while ensuring a superior customer experience from identifying epics, sprint planning, developing, and prioritizing user stories and maintaining the backlog through release testing and validation.

• Partner cross functionally (e.g. IT, Marketing, Fraud, Risk, Ops, Collections) to identify the business to prioritize future features (the backlog) and deliver to market within designated sprints and support new client integration initiatives.

• Maintain and ensure PCI compliance as well as other regulatory compliance as it relates to project implementation and ongoing surveillance

• Oversight and leadership of the wing-to-wing Agile development cycle including build, test, launch and adoption.

• Accountable for cross function integration and approval including Compliance, Legal, Brand (Marketing) Reporting, Planning, Forecasting, Training, and Communication.

• Lead cross functional projects through Agile aimed at reducing expense, or improving the consumer experience

• Perform other duties and/or special projects as assigned

• May be asked to serve as Product Owner for other applications as needed

Experiences You’ll Need to Succeed:

• Bachelor's and 5 years in Financial Services Industry; in lieu of degree requirement, the candidate must have 7 years of experience in Financial Services

• 3 years’ experience in Collections or Operations

• 3 years' leading projects with virtual teams

Skills you have that will delight us:

• Technical Aptitude / background

• General exposure/experience with Strategy Manager preferred but not required

• Self-Starter with a strong work ethic

• Solid Project Management skills

• Ability to make decisions where applicable and escalate when necessary

• Experience working cross functionally

• Solid written/verbal communications skills

• Solid prioritization and organization skills

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 75,000.00 - 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

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