What are the responsibilities and job description for the SMB Account Executive position at Syndigo?
Here at Syndigo, we're enabling our clients to deliver better eCommerce experiences. We've mastered the right data, right now. From creation to sale, that's the value our partners get from us - a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.
Basically, we're the accurate data behind how people feel when they shop online with confidence!
We cannot do all of this without our amazing people! Our employees make the magic happen here at Syndigo and we're growing rapidly! We're ready for you to collaborate with us to challenge the status quo!
The Account Executive – Small Business will be responsible for managing the relationship, client strategy, and overall value delivered to a set of named accounts and will lead contract growth and renewal conversations through execution. This is a quota bearing role, ensuring the retention of Syndigo clients, renewing contracts, and identifying where there could be opportunities to grow the relationship with clients.
The role is focused on institution-wide engagement to ensure client renewals and growth by embedding into our client's business process. The Account Executive – Small Business will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.
This role can be based in Syndigo's office in either Chicago, IL or Nashville, TN (two days per week onsite/in-office is the expectation for this role) and is an excellent opportunity for candidates who understand technology and the B2B space & are interested in account management sales. This role requires a bachelors degree, excellent communication & organization skills, and ability to take direction and be self-motivated – recent graduates welcome to apply!
HOW WE'LL BE WINNING TOGETHER DAY TO DAY
- Build and maintain institutional relationships through a consultative sales process
- Negotiate Syndigo contracts, primarily in support of renewals for Syndigo's SaaS offerings
- Understand the changing business terrain that clients face
- Diagnose and engage the largest risk segment with named accounts and devise a resolution strategy
- Manage the renewal and sales process through the attainment of annual revenue goals
- Develop expertise with Syndigo's solution offerings to align client with appropriate support resources
- Partners with the team to build and execute upon long-term client engagement plans
- Navigate Syndigo's solution on behalf of the client, ensuring the appropriate solution is provided to meet a client's problems
- Educate clients on the benefits of Syndigo's solution through articulation of Syndigo's value proposition
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- Bachelor's Degree required
- B2B sales experience preferred; proven ability to build/maintain relationships with the decision makers
- Strong relationship building and interpersonal skills with the ability and executive poise to interface at all levels of management
- High degree of comfort with technology
- Organization and time management skills
- Solid written and verbal communication skills at all levels; ability to pull together compelling sales presentations and proposals
Diversity, Equity & Inclusion
Authenticity fuels our work. In fact, it's one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
