What are the responsibilities and job description for the Travel Teller - Norcross position at Synovus?
What You'll Be Doing:
You'll create an industry leader customer service experience as the first line of contact when customers walk into the branch. A simple greeting and a warm smile to our customers will be a great way for them to start the day! Travel Tellers are granted the opportunity to become acclimated with different branches as they provide support to different locations when there is a need. While working in the role, your position will include an array of duties such as:
- Receiving and paying out cash or other disbursements.
- Traveling to designated branches based on staffing and scheduling needs performing required senior teller duties and responsibilities.
- Cashing checks, accepting account deposits and withdrawals.
- Accepting loan and credit card payments, issuing money orders and Connections cards.
- May serve as the vault teller or teller mentor, or may also serve as back up to branch service supervisor or relationship banker.
Throughout the day, you will follow Synovus' customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, we're not just any bank. We are the bank of here.
"Very community oriented, encourages volunteering, work/life balance is a high priority, culture is fun and family-like, good benefits, competitive salary"
- -Current Team Member
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
What you'll love about us:
- Participate in our initiative to give back. Here Matters allows us to contribute to important causes in the community.
- Part time employees receive benefits. If you work more than 20 hours a week, we've got you covered, whether that be PTO or medical, dental, and vision benefit coverage.
- Future parents are provided security. We cover up to 100 percent for the first 6 weeks of maternal/paternal leave to eligible mothers and fathers.
- Planning a future with Synovus. Investing in yourself is a priority. We offer wealth building plans such as 401k(up to 5% company match) and employee stock purchasing plans(15% company match).
- We'll help with education. Synovus offers tuition reimbursement options after one year of employment.
- Join one of our Employee Resource Groups. These workplace and diversity programs are a means of support to connect with other team members.
"Synovus promotes a friendly, safe work environment and shows its employees appreciation through well-paying salaries and other excellent benefits..."
- -Former Team Member
Why Synovus
We are committed to creating an environment of connection and unity while serving others. At Synovus, genuineness and grace are the building blocks to shaping long lasting relationships and we seek to discover like-minded people that uphold these same values. Our company has been recognized as one of 2020's America's Best Banks by Forbes which is a reflection of our team's mutual desire to deliver excellent customer service by creating an enhanced, high-touch experience every time they step into the branch.
Skills/Experience You'll Need:
- Two (2) years of Teller Experience OR
- A minimum of two (2) years of work experience that comprises a minimum of (1) year of Teller experience combined with Retail/ Sales or Customer Service experience and/or college/vocational schooling.
- Ability to stand on feet for a long period of time and lift object up to 10 lbs. in weight.
- Knowledge of bank operations, policies and procedures and federal bank regulations.
- High School Diploma or equivalent.
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