Lead Operations

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Minimum Level of Education:

Minimum Years of Experience:

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BENEFITS

• Monday – Friday schedules available
• Competitive pay
• Ongoing job skills training, leadership development training
• Career growth opportunities – we promote from within!
• Paid vacation and holidays
• Comprehensive healthcare benefits
• Generous retirement benefits
• Employee discount programs
• Referral Bonus
• Tuition Reimbursement
• Safety programs
• Service recognitions and employee rewards
• Cross training opportunities
• Candidates hired in positions eligible for Sysco benefits who start work in the months of May and June 2021 may be eligible for medical and prescription drug plan coverage effective on their date of hire*. This special medical and prescription drug plan eligibility period supersedes the standard benefit information below regarding Sysco’s benefits eligibility period. Standard eligibility rules (below) still apple to all other Sysco benefits. *exclusions/exceptions may apply

What are we doing to keep our employees safe with regards to COVID-19?

JOB SUMMARY

The Menu Services Operations Lead provides leadership by managing a team of operational support personnel and duties associated with team leadership including but not limited to overseeing operations, budget considerations, marketing, and reporting and analytics. The position will oversee a team of 2-5 direct reports and may be responsible for additional dedicated resources.

RESPONSIBILITIES

• Responsible for managing the work and productivity of the team of operation support personnel for the menu services organization
• Responsible for the creation and presentation of reporting and analytics on all project activity for the menu services team
• Lead development of marketing efforts including but not limited to organization micro-site, blog, newsletters, and other marketing efforts
• Responsible for maintaining a productive relationship with Sysco menu services leadership team
• Identify improvement opportunities to continuously improve team performance
• Oversee and maintain menu services live chat/support function
• Develop, maintain, and deliver training to the menu services team
• Responsible for maintaining OnDemand tool, and rolling out new functionality to team and field

Education
Bachelor’s degree required

Experience
Minimum 3-5 years of experience in Marketing and/or Management in a corporate environment along with at least 3 years of relevant industry experience.

Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Understanding of how to gather market intelligence and insights
• Methodical, hands-on, detail-oriented approach to problem-solving
• Excellent written and oral communication skills. Good Listener
• Able to develop clear PowerPoint presentations for executive audiences
• Able to build strong working relationships with internal and external stakeholders, partners, and colleagues
• Ability to be persuasive and build alignment with all levels and across functions within Sysco
• Negotiation and conflict resolution skills
• Self-starter
• Motivated by the desire to have an impact
• Highly committed to exceeding expectations and continuous improvement
• High energy level
• Strong personal work ethic
• Willing and able to take on various types of work
• Good fit with Sysco corporate culture
• Ability to adapt to different management, communication, and delivery styles (as needed) for different situations
• Highly flexible and adaptable to shifting priorities

BENEFITS INFORMATION:

HOW WE PROTECT OUR ASSOCIATES

COVID-19 Precaution(s):

• Personal protective equipment and masks provided

• Temperature screenings

• Social distancing guidelines in place

• Sanitizing, disinfecting, and cleaning procedures in place

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.