Customer Service Representative
Job Posting for Customer Service Representative at Systems Technologies
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner
- Assist customers with product inquiries, order placement, and issue resolution
- Provide accurate information about products, services, and promotions
- Analyze customer needs and recommend appropriate solutions
- Maintain customer records accurately in the database
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
- Adhere to phone etiquette guidelines to ensure positive customer interactions
Experience:
- Previous experience in customer service or sales is preferred
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills
- Proficiency in using computer systems and software applications
Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
If you are a self-motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $19.75 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
- 1 year
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer Service or similar: 1 year (Required)
Ability to Commute:
- Hayden, ID 83835 (Preferred)
Ability to Relocate:
- Hayden, ID 83835: Relocate before starting work (Preferred)
Work Location: In person
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Job openings at Systems Technologies
Aberdeen, MD
Full Time
Aberdeen, MD
Full Time
Aberdeen, MD
Full Time
Aberdeen, MD
Full Time
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