What are the responsibilities and job description for the Retail Store Manager position at T-Mobile?
What We Are Looking For:
We are looking for energetic, ambitious, and enthusiastic sales leaders who build great teams and practice exemplary customer service. Our Retail Store Managers lead by example, are honest and ethical, motivate, coach continuously and deliver operational excellence. Retail Store Managers must be accessible to their teams, create a positive and fun culture in their stores, and hold their teams accountable to high standards in sales performance and customer service.
Retail Store Managers:
- Manage the daily operations of a T-Mobile Preferred Retail Store
- Achieve store sales goals and service performance requirements
- Foster a positive store culture for employees and customers
- Maintain inventories at adequate levels
- Complete accounting and paperwork associated with cash receipts and prices and conducts physical inventories
- Recruit, train and develop high performing Sales Representatives
- Lead weekly staff meetings to increase sales and product knowledge
- Analyze daily/weekly/monthly reporting and take appropriate actions to quickly close performance gaps
- Maintain training requirements for themselves and their sales teams
- Conduct monthly performance reviews for their Sales Representatives
- Resolve customer issues
- Oversee the daily operations and employees of the Service Center if store is authorized for Service and Repair
What We Offer:
As a Retail Store Manager at United Wireless, your hard work and professional dedication will be recognized!
As a Retail Store Manager, you will receive:
- A competitive base salary PLUS monthly commissions!
- Additional income opportunities through contests and incentives
- Medical/Dental/Vision
- Discounts on products and wireless phone service
- Excellent career development opportunities
Requirements:
- Must be energetic and possess excellent interpersonal skills
- Must have the ability to expertly use and teach others to use wireless technology and service
- Must thrive in a fast paced and competitive environment
- Must love to sell and love to teach others to sell
- Must be 18 years of age or older and possess a valid Driver's License
- College degree preferred; Minimum High School diploma or equivalent
- 1 year retail supervisory experience
- Ability to work evenings, weekends, and/or holidays
- Bilingual (English/Spanish) a plus in some markets
Past Experience in the following industries a Plus:
- Hospitality
- Restaurant
- Service Industry
- Banking
- Customer Service
About United Wireless:
United Wireless is proud to be one of the fastest growing T-Mobile Tier 1 dealers in the country! The company was founded in 2006 and has since grown operate seven states and we continue to grow.
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Job Types: Full-time, Part-time
Pay: Up to $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Orland Park, IL 60467: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Retail management: 1 year (Preferred)
- Supervising experience: 1 year (Preferred)
Work Location: One location