Retail Sales Leader

T-ROC Global
Wilmington, NC Full Time
POSTED ON 11/18/2022 CLOSED ON 12/22/2022

What are the responsibilities and job description for the Retail Sales Leader position at T-ROC Global?

Overview

  

 

 

 

Retail Sales Leader

 

Wake up each day and make a difference! Be passionate about what you do! Are you a born leader and love bringing out the best in those around you? 

 

Then MSO is the place for you to jump start your career! We are a premiere authorized dealer for T-Mobile

.

Your Responsibilities:

  • Present, promote and drive team sales of T-Mobile products and services
  • Build positive work relationships with customers to enhance the image and public perception of company through timely service and identifying their needs.
  • Communication is key and you love interacting with your team and customers
  • Our stores look incredible; ensure your store with the proper appearance and functionality of Point-of Purchase (POP) displays and electronic equipment.
  • We love to hear what our customers say, you will help manage customer satisfaction surveys including exit interviews.
  • Effectively handle customer complaints, report issues, challenges, and successes in a timely manner to the Retail Store Manager.

To be successful in this role you need:

  • At least 1 year of retail sales or experience in the service industry
  • Must have a high school diploma or equivalent and be 18 years of age.
  • Proven ability and experience at leading and mentoring people to deliver results
  • Willing to participate in continuous learning and training sessions. 
  • Being willing to work weekends, evenings, and holidays is just part of the job! We are flexible if you are! Both full and part time available.

What Can We Offer You for All Your Hard Work?

  • It is all up to you! Uncapped commission and competitive hourly wage!
  • Medical, dental, and vision coverage (Available for full and part time!)
  • 401(K).
  • Paid time off.
  • Discount programs.
  • Promotional opportunities-top performers move to leadership and management opportunities.

TROC, a premiere authorize dealer for US Cellular, is currently hiring for a Full Time Retail Sales Leader. Our Retail Sales Leader will report directly to the Retail Store Manager as you help to develop the most engaged and knowledgeable sales teams to ensure each customer store visit experience is exceptional!

 

What it is like to be a T-ROC’ER, your entrepreneurial spirit will be valued.  Your desire to work honestly and with the utmost level of integrity will be appreciated while amazing customers with your technical expertise. Do you crave change?  We do so with gusto and have fun the T-ROC way!     

 

If you don't yet follow us on social media, please do!

          

 

Please check out the video below for life at T-ROC during the COVID-19 pandemic

Summary of Position (Text Only)

As a Retail Sales Leader, you will help develop the most engaged and knowledgeable team, and coach to ensure each customer experience is better than the one before! You will also maintain a high level of knowledge and understanding of multiple wireless carriers’ products and pricing models, and develop positive relationships with store personnel and management.

Responsibilities

Equal Opportunity Employer / Special Accommodations

T-ROC is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment T-ROC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ADA@trocglobal.com describing the accommodation.

 

Notice of E-Verify Participation

T-ROC participates in E-Verify. To learn more use this link E-Verify

 

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