Overview

Retail Store Manager

 

 Are you a born leader and love bringing out the best in those around you? Do you actively engage with customers to identify their needs?

 

Then T-ROC is the place for you to jump start your career! We are a premiere authorized dealer for US Cellular.

 

Your Responsibilities:

• Present, promote and drive sales of US Cellular products and services
• Responsible for ensuring timely and accurate opening/closing for store, including staff coverage, inventory, cycle counts, cash management, and equipment.
• Ensures store staff is meeting and exceeding all KPI’s through effective training, motivation, coaching, development, and performance recognition.
• Build positive work relationships with customers to enhance the image and public perception of company.
• Develops and implements retail sales strategies for store and serves as a strategic partner in the overall operation of the store.
• Manages performance, staffing and training requirements.

To be successful in this role you need:

• At least 1 year of retail sales or experience in the service industry
• Must have a high school diploma or equivalent and be 18 years of age.
• Must have experience and proven abilities in coaching, training, inventory control and managing others
• Proven ability and experience at leading and mentoring people to deliver results
• Stay on top of US Cellular and competitors’ products and services so you and your sales team can be experts for customers.
• Participate in continuous learning and training sessions to stay up to date in the ever-changing wireless industry.
• Being willing to work weekends, evenings, and holidays is just part of the job! We are flexible if you are!

What Can We Offer You for All Your Hard Work?

• Medical, dental, and vision coverage.
• 401(K).
• Paid time off.
• Discount programs.
• Promotional opportunities-top performers move to leadership and management opportunities.

TROC, a premiere authorized dealer for US Cellular, is currently hiring for a Retail Store Manager. Our Retail Store Manager will report directly to the District Manager as you develop the most engaged and knowledgeable sales teams to ensure each customer store visit experience is exceptional!

 

What it is like to be a T-ROC’ER, your entrepreneurial spirit will be valued.  Your desire to work honestly and with the utmost level of integrity will be appreciated while amazing customers with your technical expertise. Do you crave change?  We do so with gusto and have fun the T-ROC way!     

 

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Please check out the video below for life at T-ROC during the COVID-19 pandemic

 

Summary of Position

The Store Manager is responsible for delivering a best in class experience for customers and their store team. The ideal candidate has built and lead teams to exceed performance goals through innovation, personal, and team development on a daily basis. The Store Manager inspires employees to achieve sales and service goals, establishes a positive environment, and ensures every customer has an awesome retail experience.

EEO Information

Equal Opportunity Employer / Special Accommodations

T-ROC is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment T-ROC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ADA@trocglobal.com describing the accommodation.

 

Notice of E-Verify Participation

T-ROC participates in E-Verify. To learn more use this link E-Verify