What are the responsibilities and job description for the CAREER OPPORTUNITY FOR YOU!! PERSONAL SERVICE SPECIALIST - C... position at T.ROWE PRICE?
Hello !
T. Rowe Price is hiring enthusiastic customer service and detail-oriented individuals for our Personal Service Specialist Position in Owings Mills and Colorado Springs!
This role is ideal for problem-solvers and curious people who are ready to take a problem and find a solution.
We provide incredible benefits for our employees, including (but not limited to) the following:
* Eligibility for 401k starting day 1
* Incredible benefits package
* Assistance in becoming registered with the Financial Industry Regulatory Authority (FINRA)
* Merit increases and bonuses
* And much, much more!
Want to join a highly rated, "Best Places to Work" company? Then what are you waiting for?! Make the move to jumpstart your career and Apply Today!
https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Owings-Mills-MD/Personal-Services-Specialist_45827-1
Role Summary:
-Works within a broad variety of established procedures
-Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
-Takes a broad perspective to problems and spots new, less obvious solutions-Identifies key issues and patterns from partial/conflicting data
-Likely to act as an informal resource for colleague with less experience
Responsibilities:
- Independently assists clients by responding to phone, electronic correspondence, and other inquiries regarding company products, services, and procedures.
- Responds to client questions on product features and provides technical assistance for issues that have been escalated by junior team members.
- Researches and resolves moderately complex operational or client issues. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
- Assists in providing status updates on problem resolution and outstanding issues to other teams.
- Assists with process improvement by contributing ideas to improve team efficiency and client experience.
Qualifications:
Required:
-Bachelor's degree or the equivalent combination of education and relevant experience
-3 years of total relevant work experience
Job Family: Services & Operations
Track: Operations & Business Sources
Level: S3
Minimum salary (USD) starts at:
42400
https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Owings-Mills-MD/Personal-Services-Specialist_45827-1
Job Types: Full-time, Contract
Pay: $42,400.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Parental leave
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Work Remotely:
- No