CAREER OPPORTUNITY FOR YOU!! PERSONAL SERVICE SPECIALIST - C...

T.ROWE PRICE
Colorado Springs, CO Full Time
POSTED ON 11/30/2021 CLOSED ON 12/27/2021

What are the responsibilities and job description for the CAREER OPPORTUNITY FOR YOU!! PERSONAL SERVICE SPECIALIST - C... position at T.ROWE PRICE?

Hello !

T. Rowe Price is hiring enthusiastic customer service and detail-oriented individuals for our Personal Service Specialist Position in Owings Mills and Colorado Springs!
This role is ideal for problem-solvers and curious people who are ready to take a problem and find a solution.
We provide incredible benefits for our employees, including (but not limited to) the following:

* Eligibility for 401k starting day 1

* Incredible benefits package

* Assistance in becoming registered with the Financial Industry Regulatory Authority (FINRA)

* Merit increases and bonuses

* And much, much more!

Want to join a highly rated, "Best Places to Work" company? Then what are you waiting for?! Make the move to jumpstart your career and Apply Today!

https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Owings-Mills-MD/Personal-Services-Specialist_45827-1

Role Summary:

-Works within a broad variety of established procedures

-Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks

-Takes a broad perspective to problems and spots new, less obvious solutions-Identifies key issues and patterns from partial/conflicting data

-Likely to act as an informal resource for colleague with less experience

Responsibilities:

  • Independently assists clients by responding to phone, electronic correspondence, and other inquiries regarding company products, services, and procedures.
  • Responds to client questions on product features and provides technical assistance for issues that have been escalated by junior team members.
  • Researches and resolves moderately complex operational or client issues. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Assists in providing status updates on problem resolution and outstanding issues to other teams.
  • Assists with process improvement by contributing ideas to improve team efficiency and client experience.

Qualifications:

Required:

-Bachelor's degree or the equivalent combination of education and relevant experience

-3 years of total relevant work experience

Job Family: Services & Operations

Track: Operations & Business Sources

Level: S3

Minimum salary (USD) starts at:

42400

https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Owings-Mills-MD/Personal-Services-Specialist_45827-1

Job Types: Full-time, Contract

Pay: $42,400.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Parental leave
  • Referral program
  • Retirement plan

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Work Remotely:

  • No
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