CES Quality Admin

Company Description
TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since 1986.
Company culture is intentional here at TA Services and our core values help guide us in the cultivation of that culture. We know how important it is to join a company where you feel valued and are given opportunities for advancement. That is why we give everyone the tools and training to reach their full potential! If you think TA Services could be a home for you, take a look at our five core values to check if your values align with ours:
People First – Our people come first. We take pride in working together to create sustainable relationships.
Service– Service is at the core of what we do and who we are. We are honest in our approach, genuine in our care, and thoughtful in our execution.
Safety – Not silent nor second. Safety is engrained in our people, processes, and daily operations.
Results – We create value-driven solutions that deliver extraordinary results.
Innovation – Continuously adapting, we encourage great ideas to create solutions that matter.

Job Description:

· Support daily Quality processes to ensure a dependable and efficient material flow at SILC

· Potential daily CQMS data entry for Non-Conformance material and product at SILC

· Assist to manage daily, Non-Conformance material events

· Effective Non-Conformance material segregation and coordination on both information systems (MMS & Oracle)

· Assist, support and coordinate quality sorts at SILC ensuring product integrity and inventory control prevail

· Provide Non-Conformance information in a timely manner to business stakeholders

· Inform and/or escalate quality issues or concerns of operations/processes at SILC

· Assist, help and support operations, A3’s, and continues improvement projects

· Review, validate and update Quality processes at SILC with business stakeholders

· Support and assist internal audits at SILC

· Support and assist any other initiative or activity at SILC approved by your direct supervisor

· Manage and coach, 3PL personnel on Non-Conformance material processes and requirements

· Promote a safe and quality driven work environment at SILC

Qualifications:

· Above average computer skills

· Scanner experience

· Self-motivated

· Able to work with minimal supervision

· Good organizational skills

· Need to work efficiently and multi-task

· Positive attitude

· Customer service oriented

· Problem solving training or certification is a plus

Safety

• Responsible for attending monthly all hands meeting
• Responsible for reporting all safety issues/concerns to area manager

Quality

• Responsible for reviewing and updating area work instructions
• All documents to be reviewed annually
• Work with the area SME to review work instructions
• Update work instructions per SME changes
• Admin should write the work instruction with operational SME input
• Upload changes into the Change Request Portal
• Responsible for performing LPA (Layered Process Audits) and process audits to ensure all process steps are documented in a work instruction
• Work with the area SME to create work instructions, forms, procedures where needed
• Admin should write the work instruction with operational SME input
• Upload changes into the Change Request Portal
• Responsible for attending area DOJO meetings with operations team

- Review the following

- Quality

· Update on current quality issues for the area

· Inform operations on the area of observation for process audits

- Responsible for attending VOC (Voice of the Customer) meetings

- Record notes from the meeting

- Send out notes to internal attendees after the meeting concludes

- Responsible for attending all meetings that require quality input for their area

- New process discussions, war-rooms, customer requirement meetings, etc.

- Record notes and action items from the meeting

- Responsible for attending all A3’s for assigned areas

- Record A3 in the A3 database during the meeting

- Provide quality input

- Responsible for managing nonconforming material in assigned areas

- Updating the status of items from hold/available

- Sending nonconforming material list to operations leadership and customer for disposition/direction

- Perform investigation on all internal actions that lead to material being damaged or mis shipments

- Performing physical picking/shipping movements to disposition nonconforming material

- Performing systemic picking/shipping transactions to disposition nonconforming material

- Responsible for covering area audits during the event that the area is short staffed

- Responsible for cross training in other quality departments as needed to assist with misc. quality projects

Job Type: Full-time

Pay: $18.20 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Work setting:

• In-person
• Warehouse

Work Location: In person