What are the responsibilities and job description for the Front Desk Receptionist - Tacoma position at Tacoma - Mindful Support Services?
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,000 providers throughout our eleven locations, and we are continuing to grow!
About the role
In this role, you would be responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Primary responsibilities
- Provide excellent customer service over the phone, in person, and via email
- Create a warm and welcoming atmosphere for clients
- Manage the front desk by helping clients prepare for their visits
- Schedule client appointments
- Support mental health providers with administrative requests
- Client insurance benefits verification