What are the responsibilities and job description for the Retail Store Manager position at Talbots?
What We Offer:
- Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
- SMIP: Store Management Incentive Bonus Program.
- Complete Benefit Package! Our benefits kick off the first day of the month after your start date. To learn more, visit our We Care page.
- Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also be eligible for discounts at the brands across KnitWell Group.
- Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
- We Win as a team and are dedicated to ensuring and applauding each other’s success.
- We Encourage creativity, innovation and smart risk-taking.
- We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
- We Act with integrity, transparency, candor, and respect.
- We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
- We Embrace community by bringing positive change to those we live and work in.
- The model of professionalism, integrity and respect for others while creating an environment that positions Talbots as an employer of choice.
- Customer-centric and understands the importance exceptional service contributes to growing store sales.
- An effective leader with the ability to influence others into action through inspiration and involvement.
- A role model for creating exceptional customer experiences and build enduring relationships both internally and externally.
- Ambitious and enthusiastic in creating an environment for both the store and team to succeed.
- Have strong sales experience with a demonstrated ability to meet or exceed performance standards.
- Organized and capable of multi-tasking in a fast paced, ever-changing environment.
- Excellent communicator, fiscally responsible, critical thinker, and have leadership courage.
- Professional, assertive, and friendly with the ability to make decisions independently.
- You possess the technological aptitude to navigate, coach and train computer/iPad/handheld systems.
- Able to work cooperatively in a diverse work environment.
- An experienced leader - specialty retail preferred.
- Open to relocating for opportunities in other areas of the business.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
- Have open availability of 40 hours per week.
- Lead a team in creating a hospitable environment for customers and associates alike.
- Educate, coach, mentor and inspire all store associates based on their individual strengths, opportunities and needs.
- Create a relationship-based selling culture where all associates align around the needs of our customers to drive customer loyalty and a sustainable sales trend.
- Build a collaborative team environment where all associates are held accountable and proud to uphold the same standards, policies, and procedures.
- Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
- Balance the operational energy with selling energy necessary to create exceptional experiences for our customers and driving the business forward within his/her/their store.
- Attract/Identify/source talent for current and future opportunities while managing payroll/staffing schedule.
- Protect company assets and maintain a safe work environment.
- Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.
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