What are the responsibilities and job description for the Desktop Support position at Talent Group?
Job Description
Job Description
- Beginner knowledge on Active Directory, Group Policy Hands on experience for Windows & IoS Corporate Devices Coordinate with multiple teams for resolving incident and executing change tickets Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications) Hands on experience for Windows & IoS Corporate Devices Strong troubleshooting skills for Desktop, Laptops & Peripheral devices
Must to Have Skills
- 3 years of hands-on experience, managing below technologies
- Microsoft Desktop Family Operating System (Win 7/10) Beginner knowledge on Active Directory, Group Policy Active Directory & GPO Citrix Workspace App Windows Family Operating Systems:
- Windows 7 / Windows 10 / Windows Server 2012/2016 and Office 2013/2016/2019 Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections
Good to Have Skills
- Very good verbal and written English communication and presentation skills Effective time management, team handling and organizational skills Client interaction and escalation management
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