Customer Care Coordinator
Job Posting for Customer Care Coordinator at Talk To Me Technologies LLC
Full Time | Cedar Falls, IA
As a Customer Care Coordinator, you’ll provide the highest level of customer support for our clients and the rest of the TTMT360 team through communication, precision, and timeliness. This is an entry level position, you will have extensive training to learn about our exclusive line of speech-generating devices so you can:
- Provide support for clients via phone, video, email and in-house.
- Deliver excellent customer service by troubleshooting with clients to get to the root issue. Help review and test our programs to give the best customer experience
If you enjoy helping people and asking questions to get to the root cause of their issue this may be the right position for you!
Key skills for this position
- Top-notch customer service skills.
- Excellent problem-solving abilities.
- Training will be provided!
What we do at TTMT
Talk To Me Technologies is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.
What we offer our employees
Our benefits and culture are focused on providing a worklife integration to best support our team. The benefits offered for this role include:
- Work hours are 8:00 - 4:30 M-F for training, flexible scheduling after training!
- Hybrid work from home after 6 months training
- 401k Plan with 3% Employer Contribution
- Generous Paid Time Off - 23 days annually (prorated first year)
- 10 Paid Holidays including a Floating Holiday
- Paid Parental, Adoption, & Foster Care Leave
- Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
- Voluntary Dependent Care Account & Flex Spending Account
- Voluntary Life Insurance & Disability Insurance Coverages
- Supportive & Collaborative Culture
- Annual performance-based merit increases exceeding national average
- Growing Company with Internal Opportunities
- Training and Education Provided including Professional and Personal Wellness
- Community Involvement
Compensation for this position
Starting salary range: $35,000-40,000
Sign up to receive alerts about other jobs that are on the Customer Care Coordinator career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Customer Care Coordinator.
Click the checkbox next to the jobs that you are interested in.
-
Customer Interaction Skill
-
Income Estimation: $72,392 - $97,474
-
Income Estimation: $68,159 - $94,904
-
-
Customer Service Skill
-
Income Estimation: $42,986 - $80,923
-
Income Estimation: $49,479 - $92,338
-
Job openings at Talk To Me Technologies LLC
Cedar, IA
Full Time
Cedar, IA
Full Time
Cedar, IA
Full Time
Not the job you're looking for? Here are some other Customer Care Coordinator jobs in the Cedar, IA area that may be a better fit.
We don't have any other Customer Care Coordinator jobs in the Cedar, IA area right now.
Psychiatric Medical Care, Algona, IA
Office and Patient Coordinator OPC
Psychiatric Medical Care, Algona, IA