Maitre D'- Beauty & Essex

Maitre D' - Beauty & Essex

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Maintains the general cleanliness and orderliness of the entrance area and entire venue.

• Anticipates and accommodates all needs of the guest.

• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations.

• Assists with incoming calls and answering guest questions.

• Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift.

• Provides dining room team with initial table set-up.

• Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including:

• Ensures all appropriate menus are printed and ready for service.

- Ensures that all menu books are organized with current menus.

- Performs opening side-work as prescribed.

- Performs closing side-work as prescribed.

• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.

• Participates in any training sessions or departmental meetings.

• Learn by listening, observing other team members and sharing knowledge while leading by example.

• Portrays a positive and professional attitude.

• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

REQUIREMENTS:

• Previous hospitality experience
• Experience in a high-volume restaurant/nightclub/lounge
• Previous Maitre d’ and/or Tao Group Hospitality Wing experience.

• Possesses excellent customer service skills
• Able to efficiently work during times of high volume and stress.
• Able to work a flexible schedule to support business needs
• Possesses strong organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Able to respond appropriately to changes in direction or unexpected situations
• Works effectively with peers and supervisors to accomplish tasks
• Possession of or the ability to possess all state required work cards
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

SKILLS:

• Must have strong problem-solving skills
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to maintain confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure

GUEST SERVICE REQUIREMENTS:

• Provide a friendly, personal demeanor with a willingness to interact
• Provide professional and friendly guest services
• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, always

SAFETY REQUIREMENTS:

• Ability to work safely and prevent personal injury
• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Must be able to stand, lift and bend for extended periods of time.

• Role may include job duties or tasks requiring repetitive motion.

• Exposure to hot kitchen elements or cleaning materials.

• Must be able to work and remain focused in a fast-paced and ever-changing environment.

• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
• Must be able to bend and lift to 50 lbs.

• Must be observant and quick to respond to various situations
• Must be able to sit and/or stand for extended periods of time
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary

If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.

Tao Group Hospitality is a leading restaurant and nightlife company that develops, owns and operates many of the worlds most recognized restaurant and entertainment venues under various brands including but not limited to Tao, Marquee, Avenue, Lavo, Beauty & Essex, Vandal, The Highlight Room, Luchini and Koma in major markets across the world including New York City, Las Vegas, Los Angeles, Chicago, Sydney and Singapore. Tao Group Hospitality operates all of the food and beverage outlets for Dream Hollywood in California and five hotels in New York which include Royalton Park Avenue, Dream Downtown, Dream Midtown, Moxy Times Square and Moxy Chelsea including brands PHD, Bodega Negra, The Rickey, Electric Room, Fishbowl, Legasea, Magic Hour, Feroce, The Fleur Room Cathédrale, and Little Sister. Tao Group Hospitality’s corporate headquarters is located in New York City, with locally-based managing partners and a full-time marketing and operations staff in every other market.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Holidays
• Weekend availability

COVID-19 considerations:
If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.

Work Location: One location