Receptionist

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.

We are  looking to hire a Front Desk Receptionist. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The right candidate will attend to visitors and answer with inquiries on the phone and face to face. Supply info regarding the company to the general public, clients, and customers.

Salary range: $24.00 - $27.00 per hour.

Responsibilities 

• Welcome guests and perform all check-in and check-out tasks.

• Answer a high volume of inbound phone calls, schedule appointments, and transfer calls to various departments.

• Maintain an organized front reception area and common office areas by distributing packages, mail, and maintaining break room and restroom supplies.

• Provide quick, personalized, and efficient service to all guests from arrival till departure.

• Provide happy customer service/front desk experience.

• Maintain conference room calendars and reviews daily to be aware of meetings and expected visitors.

• Draft, review, and proofread and/or edits office documents and various forms of correspondence.

• Notifies company personnel of visitor arrival.

• Maintains security and telecommunications system.

• Informs visitors by answering or referring inquiries.

• Directs visitors by maintaining employee and department directories.

• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

• Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

Requirements

• Previous Front Office experience is an asset.

• Fluent in English (spoken and written) and/or additional language will be considered a plus.

• Proficient in the multi-line telephone system is a plus.

• Proficient with Microsoft Office Suite.

• Excellent written and verbal communication skills

• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role can provide you with the:

• Ability to communicate and interact with guests to build an inclusive guest experience
• Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Ability to adapt to different guest interactions and situations
• Experience promoting and selling various benefits, offerings and services

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.