What are the responsibilities and job description for the Sales/Data Entry position at Task Management, Inc.?
Task Management is looking for a Sales Data Entry Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will involve you to constantly harness your multi-tasking and tech-savvy skills to resolve challenging customer issues including product-related issues, billing, selling products, service inquiries, scheduling appointments and more. The main job function will be spent on working closely with director and members of the retail management team in coordinating orders. answering a high volume of customer calls, which will need to be addressed innovatively, with individualized solutions and a high level of customer satisfaction. The successful candidate will be able to elevate company standards, achieve sales goals and meet customers’ expectations. To excel in this role, you will need excellent customer service skills, effective communication skills, sales oriented, enthusiastic, friendly and energetic with a genuine desire to provide outstanding service. We provide comprehensive training on company guidelines, policies, customer service and ample product knowledge.
Contact info. Lorena Colon 954-658-1341
Job Qualifications:
College degree preferred but not required
Excellent verbal and written communications skills
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize, ask for direction, and work under pressure
Ability to maintain a punctual work schedule
Proficiency in Microsoft Office Suite
Must be very proficient in computer navigation, multi-tasking and working with several software programs at the same time
Basic math functions such as addition, subtraction, multiplication, and division
Requirements:
Basic understanding of sales principles and customer service practices
Customer service focus
Solid communication and interpersonal skills
Experience with high volume calls
Proficient in Excel, MS Word, MS PowerPoint
Maintain a presentable and well-dressed appearance
Essential Job Functions:
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Remain knowledgeable on products offered and discuss available options
Excellent written and oral communication skills
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Team up with co-workers to ensure proper customer service
Greeting customers with a positive demeanor
Non-Essential Job Functions:
Keeping the work environment neat and clean.
Ability to work independently and in a team environment with minimal supervision
Ability to organize and prioritize with strong attention to details
Participating in periodic team meetings
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Work Location: One location
Salary : $17 - $19