Sales/Data Entry

Task Management, Inc.
East Haven, CT Full Time
POSTED ON 1/13/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Sales/Data Entry position at Task Management, Inc.?

Task Management is looking for a Sales Data Entry Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will involve you to constantly harness your multi-tasking and tech-savvy skills to resolve challenging customer issues including product-related issues, billing, selling products, service inquiries, scheduling appointments and more. The main job function will be spent on working closely with director and members of the retail management team in coordinating orders. answering a high volume of customer calls, which will need to be addressed innovatively, with individualized solutions and a high level of customer satisfaction. The successful candidate will be able to elevate company standards, achieve sales goals and meet customers’ expectations. To excel in this role, you will need excellent customer service skills, effective communication skills, sales oriented, enthusiastic, friendly and energetic with a genuine desire to provide outstanding service. We provide comprehensive training on company guidelines, policies, customer service and ample product knowledge.

Contact info. Lorena Colon 954-658-1341

Job Qualifications:

College degree preferred but not required

Excellent verbal and written communications skills

Ability to be resourceful and proactive in dealing with issues that may arise

Ability to organize, multitask, prioritize, ask for direction, and work under pressure

Ability to maintain a punctual work schedule

Proficiency in Microsoft Office Suite

Must be very proficient in computer navigation, multi-tasking and working with several software programs at the same time

Basic math functions such as addition, subtraction, multiplication, and division

Requirements:

Basic understanding of sales principles and customer service practices

Customer service focus

Solid communication and interpersonal skills

Experience with high volume calls

Proficient in Excel, MS Word, MS PowerPoint

Maintain a presentable and well-dressed appearance

Essential Job Functions:

Ensure high levels of customer satisfaction through excellent sales service

Assess customers’ needs and provide assistance and information on product features

Remain knowledgeable on products offered and discuss available options

Excellent written and oral communication skills

Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

Team up with co-workers to ensure proper customer service

Greeting customers with a positive demeanor

Non-Essential Job Functions:

Keeping the work environment neat and clean.

Ability to work independently and in a team environment with minimal supervision

Ability to organize and prioritize with strong attention to details

Participating in periodic team meetings

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday

Work Location: One location

Salary : $17 - $19

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