What are the responsibilities and job description for the Warehouse Clerk position at tcw?
Summary/ObjectiveThe Office Clerk must be organized, well-spoken, and friendly. Successful candidates must have a sincere customer service oriented demeanor to assist Drivers, Warehouse Employees, and Vendors. Essential Duties and Responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Answer phone calls from Drivers, Sales Representatives, Customers, and the general public. Troubleshoot and resolve issues in a professional, efficient manner in order to meet customer demands. Ability to multi-task.Create and print labels for outgoing product.Enter and retrieve order information from computer systems.Complete and maintain all required paperwork in an organized fashion.Communicate with all departments (marketing, sales operations, shipping/receiving) to ensure products are packaged, labeled, and shipped accurately and promptly.Food Safety ResponsibilitiesWorks with Quality Assurance Team to ensure specific Good Manufacturing Practices are being followed.Employee shall adhere to all company food safety policies, procedures, and trainings.Required, Education and Experience:EducationHigh school diploma or G.E.D. requiredExperience1 year of administrative experience, preferably in a warehouse distribution setting.Strong written and verbal communication skills.Strong organizational and problem solving skills.Key Competencies 1. Communication Proficiency. 2. Organizational Skills. 3.Problem Solving Skills. 4.Ability to Multitask. 5. Thoroughness. 6. Time Management.Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; reach; climb and stoop, kneel, crouch or crawl. The employee must be able to work in tight and/or dim places, and be comfortable with heights. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 30 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Language Skills:Ability to read, write and speak fluently in English. Bilingual English/Spanish is preferred.Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
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