What are the responsibilities and job description for the CSA Supervisor I position at TD Bank?
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Job Description
Verifies accuracy and completeness of assigned staff's work, identifying and addressing training opportunities as appropriate
Develops plans to achieve short-term team goals and complete assigned projects
Researches and resolves issues that cross several areas of operations and other areas of the Company. Delegates tasks and authority to enhance performance of assigned units
Actively assists in managing the reporting process assisting the RVP in monitoring the delinquencies, maturities and annual review process
May represent the Commercial Front Line of Business on various task forces and committees
Assists staff with moderate to complex aspects of account administration as necessary; Assists in resolving escalated procedural issues and problems by conferring with staff, other internal departments and outside contacts as necessary
Determines and executes the necessary steps to ensure that the CSA staff has the tools and resources required to excel in their role
May develop and enhance a team approach that enables the CSA to actively participate in the loan origination and ongoing management of the portfolio
Encourages open communication with the Commercial Loan Specialist (CLS) during all aspects of the origination and renewal/modification process
Assists in contributing to development of unit(s) policies and procedures in coordination with Commercial Lending personnel
Partners with Loan Servicing team to ensure that all transactions relating to servicing are accurate
Plays an integral role in the underwriting process, ensuring a quick turnaround of decisions to the customer
May evaluate effectiveness of managed organization. Implements changes or reorganization of units to enhance operational performance and create efficiency of operations
Job Requirements
Qualifications
1 years related experience required
Comprehensive knowledge of federal and state regulations and UCC and banking regulations
Leadership, coaching, counseling and supervisory skills
Excellent written and verbal communications skills
In-depth knowledge of loan documentation required
Strong interpersonal and communication skills
Strong planning and organizational skills
PC skills - including Word, Excel, Access and other Microsoft products
Strong working knowledge of commercial banking systems
Previous supervisory experience
Ability to balance competing priorities and make sound business decisions
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Job Expires
Salary : $34,500 - $43,700
