Payment Ops Specialist II

TD Bank
Lexington, SC Part Time
POSTED ON 8/31/2023 CLOSED ON 11/1/2023

What are the responsibilities and job description for the Payment Ops Specialist II position at TD Bank?

Company Overview

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Department Overview

The Payment Operations Specialist II assists the Payment Operations team in all activities involving the support of the Payment Operations products. The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing, and maintaining Customer files.

*PART TIME ROLE - Sun-Tues/Thurs-Fri shift (Weds/Sat off)

Job Description

The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing and maintaining Customer files
Performs various clerical tasks associated with Payment Operations
Ensures department standards and deadlines are met on a daily basis
Answers questions for Customers, branches, and department Employees
Maintains files related to job responsibilities
Serves as a resource to the Payment Operations Specialist I in one or more functional/product areas
Prepares Customer statements as needed
Supports stores, various departments and areas/products when needed

Requirements

High School Diploma or equivalent experience
1-3 Years of related experience
Knowledge of Financial Services industry, including, products and services
Strong Customer service skills and proven ability to meet and exceed Customer expectations
Ability to perform multiple tasks in a fast-paced environment
Strong organizational and analytical skills and attention to detail
Demonstrated PC skills, including proven knowledge of Windows and ability to operate standard office equipment
Effective communication skills, both verbal and written
Serves as resource to Payment Operations Specialist I
  • Must be eligible for employment under regulatory standards applicable to the position.
  • Hours

    30

    Inclusiveness

    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

    Salary : $36,700 - $46,500

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