Teller II (US) Manchester ( 40 hours )

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

The Teller II provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.

• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Trains and acts as a mentor to new Tellers
• Assists Head Teller or Assistant Head Teller with daily duties as directed by management
• Resolves problems independently, escalating more difficult issues to management
• Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
• Performs advanced transactions, including foreign exchange; Bank Secrecy Act (BSA), reporting and correcting discrepancies

• High school diploma or GED
• 1 years related experience required
• Superior Customer Service skills
• General Math skills
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear and consistent

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.