What are the responsibilities and job description for the Team Lead - IBM position at TD SYNNEX?
Job Purpose:
Responsibilities:
Knowledge, Skills and Experience:
Working Conditions:
#LI-MW1
Cultural Competency Requirements:
Join our team to accelerate public sector growth for technology companies!
We are a Federal Contractor
TD SYNNEX is a federal contractor, and may be subject to the mandatory vaccination and masking requirements of Executive Order 14042. If it is determined that your role is in scope of the federal contractor vaccine mandate, vaccination for COVID-19 may be a prerequisite of employment, unless a medical or religious exemption is requested and approved as a reasonable accommodation, subject to undue business burden.
- Directly manages a set of key customers through inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers.
- Manages assigned sales objectives and day-to-day activities of sales team to meet and exceed all established goals.
- Sets and tracks team members' goals.
- Assists management in creating business plans to uncover new opportunities, and increase sales and profits of the products and solutions in target
Responsibilities:
- Creates and implements customer specific business plans to uncover new opportunities, increase sales and profits and secure business growth.
- Communicates constantly with teams to inform them of daily tracking of sales, and important customer and product information.
- Prepares forecasts for monthly and quarterly performance by for key accounts
- Assigns duties to associate team members to ensure coverage and completion of all relevant tasks.
- Keeps track of each account's credit status to determine accounts needing review or accounts that may run into credit problems and interacts as necessary with Credit department in order to resolve customer credit issues
- Keeps updated profiles on all accounts to anticipate where we can fulfil a need in their respective business plans.
- Participates in vendor-sponsored and Corporate-sponsored training/meetings to attain new and existing product, industry and company knowledge in order to provide better service to customers.
- Establishes consistent and frequent competitive intelligence reports from customers to Sales Manager
- Team leadership including hiring, coaching, developing and motivating sales team members
- Maintains records, performance information and documentation.
- Provide and pursue all necessary and required training (e.g. vendor training) and development for employees.
- Conducts team member performance management including administering Performance Improvement Plans, monthly MBO's, attendance and adherence to TD policies and procedures.
- Responsible for team reward and recognition programs to include nomination and monitoring of division and corporate programs.
- Performs other additional duties as assigned.
Knowledge, Skills and Experience:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to analyze and resolve complex issues and problems in a sound and timely fashion.
- Able to communicate effectively in both English and local language.
- Able to build solid, effective working relationships with others.
- Able to coach others in the development of their skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to exhibit a strong level of vigor, intensity, competitiveness, and endurance.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Possesses strong team leadership skills with a willingness to lead, create new ideas, and be assertive.
- Able to prepare/analyze appropriate reports and other business correspondence.
- Possesses strong organizational and time management skills, driving tasks to completion.
- High school diploma plus the established minimum requirements for the position.
- Ideally 1-3 years supervisory experience
- Experience in the Sales or IT industry is a plus.
- 100% proficiency in English
Working Conditions:
- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires.
#LI-MW1
Cultural Competency Requirements:
- Within DLT Solutions, a Tech Data Company, diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
Join our team to accelerate public sector growth for technology companies!
We are a Federal Contractor
TD SYNNEX is a federal contractor, and may be subject to the mandatory vaccination and masking requirements of Executive Order 14042. If it is determined that your role is in scope of the federal contractor vaccine mandate, vaccination for COVID-19 may be a prerequisite of employment, unless a medical or religious exemption is requested and approved as a reasonable accommodation, subject to undue business burden.
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