What are the responsibilities and job description for the Master Technician position at Team Car Care dba Jiffy Lube?
Overview
Embark on a rewarding career journey with us today as a Master Tech/Mechanic! IMMEDIATELY HIRING!
Pay starts at $15.50 per hour and offers incentive bonus pay for performance.
Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Joining our team also means instant compensation! Through our collaboration with DailyPay, employees have the freedom to access their earnings whenever they need them.
As the Master Technician, you're the go-to expert for mechanical repairs in our service center, trusted with professionally servicing our guests' vehicles to ensure top-quality work and an outstanding guest experience. With comprehensive training programs, you'll be certified to perform a wide range of mechanical services, including lubrication, core tasks, brakes, and tires, giving you the skills and confidence to excel in your role. Join us and become an essential part of delivering exceptional service to our guests.
Team Car Care (TCC) oversees a network of over 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. At Team Car Care, we won't just provide you a uniform, we're dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. Furthermore, we offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.
General Description
As the Master Technician (MT), you are the lead mechanic within the service center. You will be responsible for professionally servicing our guests' vehicles and ensuring quality work while delivering an excellent guest experience. In addition, you would have been trained and certified to perform all lubrication services, core ancillaries, and specific mechanical services such as brakes and tires through internal and external training programs.
Responsibilities will include but will not be limited to
- Promote teamwork to deliver on time and accurate guest care during all operating hours
- Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles
- Ensure that the service center, specifically their workstation, is clean and presentable
- Must be able to perform complete disc or drum brake service including, but not limited to replacing all braking components as well as performing full brake flushes
- Must be knowledgeable and understand the whole mechanics of the braking system. Also, explain the brake servicing process and answer questions.
- Must be able to diagnose and pinpoint issues in the braking system.
- Must be able to diagnose the following vital components and potentially make all necessary repairs such as Engine Performance, Suspension/Steering, Electrical, Heating AC, Etc.
- Ability to use our current computer system to provide estimates for parts and labor. You will be using the following programs and apps such as All DATA, AutoZone, O'Reilly, Advance Auto Parts, NAPA, Etc.
- Road-test vehicles (before/after) to ensure all work is completed up to standard.
- Secondary duties may include performing ancillary services such as:
- Lubrication such as Transmission and Radiator fluid exchange
- Fuel Services such as Fuel Filter and Fuel System Cleaning
- Tire Rotations and Gearbox Service
Qualifications
- 1-3 Years of Automotive Experience.
- 1-2 Years of Experience working on Brake Systems.
- Provide Training and Supervision to the Store's Apprentice Teammate
Education/Training Requirements
- National Institute of Automotive Service Excellence (ASE) certification in A5 - Brakes Certification
- Automotive Service Excellence (ASE) certification(s) in Engine performance, Suspension & Steering, Electrical Systems, Heating & Air Conditioning preferred.
- Automotive technical or trade school degree a plus
- High school diploma or equivalent
Additional Information
Salary : $16