What are the responsibilities and job description for the Mid-Market Account Manager, Canada West position at TeamViewer?
TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1350 people globally.
You will be responsible for growing your customer and revenue base by finding and winning new key accounts, as well as developing existing Mid-Market Accounts – the role is a combination of hunting (new) and farming (existing). Importantly you will need to identify, qualify, and manage opportunities and a pipeline with a strong focus on closure.
- Introduce, demonstrate, propose and win sales with existing customers & new prospects.
- Strategically manage accounts, create account plans, and develop effective relationships with customers to ensure customer expectations are met.
- Actively build and manage a healthy pipeline by identifying and pursuing opportunities for account growth and new business.
- Provide a consultative, solutions focused service to customers, qualifying requirements and business needs to maximize up selling and cross selling opportunities.
- Assist with customer issues appropriately and in a timely and efficient manner informing all key stakeholders when required.
- Monitor your market in regard to new opportunities and develop ‘go to market’ strategies.
- Work with the Enterprise Support Engineer to develop the best solution proposals
- Work with partners and channel sales reps on opportunities that involve partners
- Assist marketing and other sales initiatives to successfully collaborate with key customers within your market(s) to maximize brand exposure and generate sales.
- Minimum of 2 years' experience in technology related sales or business development is required
- Experience selling software/SaaS platform products to enterprise or large organizations
- A proven, successful background in upselling and cross-selling
- Excellent communication, presentation and negotiation skills
- Entrepreneurial attitude, with an understanding of the dynamics of a high-growth company with the ability to work in a rapidly changing environment
- Proven record of up-selling and cross-selling background
- Speaking French is a plus but not a requirement
Additional Information
- Work location, Clearwater, FL
- Competitive compensation including stock-based options
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly team events and companywide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
