IT Support Engineer

Teceze Ltd
Richmond, VA Full Time
POSTED ON 5/7/2024 CLOSED ON 5/20/2024

What are the responsibilities and job description for the IT Support Engineer position at Teceze Ltd?

Job Details

The IT Support JD (Job Description)

  1. Providing technical support for hardware, software, and network issues.
  2. Installing and configuring hardware and software.
  3. Troubleshooting and resolving issues related to computer systems, software, and hardware.
  4. Monitoring and maintaining computer systems and networks.
  5. Setting up accounts for new users.
  6. Repairing and replacing equipment as necessary.
  7. Testing new technology.
  8. Training staff on new systems or software.
  9. Responding to IT support requests in a timely manner.
  10. Ensuring security and privacy of systems and data.
  11. Documenting IT issues and resolutions.
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