What are the responsibilities and job description for the IT Support Engineer position at Teceze Ltd?
Job Details
The IT Support JD (Job Description)
- Providing technical support for hardware, software, and network issues.
- Installing and configuring hardware and software.
- Troubleshooting and resolving issues related to computer systems, software, and hardware.
- Monitoring and maintaining computer systems and networks.
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Testing new technology.
- Training staff on new systems or software.
- Responding to IT support requests in a timely manner.
- Ensuring security and privacy of systems and data.
- Documenting IT issues and resolutions.
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