What are the responsibilities and job description for the Customer service position at Tech Providers, Inc.?
Position Title : Customer Service
Location : Bordentown, NJ Onsite
Description of Responsibilities :
The position of Client Service Representative entails being the primary customer support.
The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document, and monitor all exceptions to the standard processes to create a list of best practices.
Maintaining relationships with existing customers includes problem solving by the CSR, by consulting with dealers and educating them about client’s product.
Job Requirements :
Ability to handle a high volume of inbound and outbound calls.
Tremendous customer service skills.
Detail oriented, great at problem solving. Accurate and thorough in your work and can maintain high quality work independently.
Speaks clearly and persuasively in both positive and negative situations;listens and gets clarification;responds well to questions.
Last updated : 2024-08-15
