What are the responsibilities and job description for the IT Support Technician position at Techmate?
Job Description
We are seeking a part-time/ad hoc/IT consultants IT Support Technician to join our team! As a team member, you will assist our clients with resolving computer-related issues.
Responsibilities:
Company Description
Techmate is a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.
Techmate is a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.
We are seeking a part-time/ad hoc/IT consultants IT Support Technician to join our team! As a team member, you will assist our clients with resolving computer-related issues.
Responsibilities:
- Installation of workstations.
- End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
- Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as SCCM, PXE boot, etc.
- Experience working with active directory, domain, etc.
- E-mail, A/V conferencing, VoIP device replace and configuration.
- Support of enterprise solutions including Microsoft Office365, Exchange e-mail, Anti-Virus software.
- Provide timely and efficient executive-level support.
- Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)
- 5 years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
- Application support for Microsoft Office365, SharePoint Online and Exchange Online.
- Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
- Xerox, Canon, HP printer installation and configuration.
- Excellent verbal and written communication skills.
- Ability to effectively operate independently as well as in a team environment.
- Ability to lift heavy objects up to 50 lbs.
- Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!
- Competitive compensation range! Based on qualifications & experience.
- Job related expense reimbursement.
Company Description
Techmate is a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.
Techmate is a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.
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