What are the responsibilities and job description for the IT Help Desk Technician position at TECKpert?
We are looking for an IT Help Desk Technician to support our client based in West Palm Beach, FL
US BASED CANDIDATES ONLY.
This is an Onsite position. Candidates must be located in or near West Palm Beach, Florida.
The candidate must be able to work on-site at client's warehouse in West Palm Beach, Florida, between 7:00 AM and 4:00 PM, Monday -Friday.
*********no third parties and no sponsorship*******
Who we are
Founded in 2009 and headquartered in beautiful Miami, FL, TECKpert is a tech consulting and staff augmentation firm. At TECKpert, we offer a contingent workforce built for any size digital transformation project. Experts in design, development, IT, analytics and marketing, provide innovative digital solutions to achieve success in our new economy. Our leaders identify the technical talent best suited to bolster our client’s capabilities, across all industries, including, healthcare, government, finance, legal, real estate, and startups.
The project
A minimum, the Contractor shall provide the following services:
- Our client based are looking for a IT Technical Support Vendor that can provide experienced technicians, at an hourly rate, to collect, troubleshoot, disassemble, and reassemble computers and Chromebooks.
- The vendor’s technicians must have experience and knowledge of Dell and HP computers and Chromebooks software, hardware, and operating systems. Our support Vendor must have excellent troubleshooting skills, detailed oriented, professional documentation skills, and world-class customer service skills.
Compensation and Term
This opportunity is for a full-time, 3 months contract position with possible extensions and pay commensurate with experience up to $30/hour or $62,400 per year. Medical, dental, vision and life insurance available after 30 days of hire.
Qualifications you need -
A successful IT Help Desk Technician candidate possesses 3 to 4 years of experience in below mentioned skills-
- Troubleshoot and evaluate devices deemed “beyond affordable repair” at the McKesson warehouse and schools' sites
- Check computer hardware (SSD, Screens, mice, keyboards, etc.) to ensure functionality.
- Install and configure appropriate software and functions according to specifications.
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Maintain records/logs of repairs and fixes in the District’s eSupport system.
- Identify computer or network equipment shortages and place orders.
Working with us
Working with TECKpert means more options. As new opportunities arise, you tell us what you think is a good fit for you. What industries interest you most? Do you prefer an on-location, 9-5? Or would you want a flexible schedule and remote work? We proudly offer a wide variety of roles. Many of our TECKperts enjoy coworking and skills training coupled with the stability of full-time employment. We believe TECKpert gives today's digital professionals an agile path to start and advance their career. All of our opportunities require at least 20 hours per week and can be one to twelve months in length. Choose the opportunity that matches your interest and desired cadence.
TECKpert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $10 - $30
