Service delivery lead
Job Posting for Service delivery lead at Tekfortune Inc.
Skill Matrix to be filled by candidate :
Currently working in AMS support project (Yes / NO)
Well Versed with ITIL process (yes / No)
Working as Delivery Lead / manager in current project (Yes / No)
Years of experience in AMS projects
Years of experience in SCM
Title : SAP Service Delivery Lead
Location : Raleigh, NC (Day 1 onsite)
Note : We need candidates who are currently working as Delivery Lead / Manager in Support projects and should we well versed with support activities.
JOB Description :
Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service delivery manager (ensuring Premium Engagement Services are delivered as contracted).
10 Years of SAP Service Delivery Lead / Manager experience, responsible for owning both the management and delivery of SAP services to customers in adherence with contractually agreed SLA s
Experience within ITIL environments and well versed with AMS projects.
Experience in SAP RUN and Agile delivery methodology.
Experience of having worked in an onshore-offshore model, team building and developing the SAP support team,
Commercial awareness and managing and improving complex contracts.
Previous experience of working as an SAP Functional (SAP SCM) is mandatory.
Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism.
Ability to build trust-based relationships and strong networks in customer IT / Business and SAP Ecosystem
Proven problem-solving skills and strong work ethic are required.
Last updated : 2024-05-21
Sign up to receive alerts about other jobs that are on the Service delivery lead career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Service delivery lead.
Click the checkbox next to the jobs that you are interested in.
-
Business Acumen Skill
-
Income Estimation: $112,159 - $152,643
-
Income Estimation: $121,898 - $156,134
-
-
Business Unit Knowledge Skill
-
Income Estimation: $102,261 - $158,137
-
Income Estimation: $121,898 - $156,134
-
Job openings at Tekfortune Inc.
Durango, CO
Full Time
Nome, AK
Full Time
Kapaa, HI
Full Time
Lewiston, ID
Full Time
Not the job you're looking for? Here are some other Service delivery lead jobs in the Raleigh, NC area that may be a better fit.
We don't have any other Service delivery lead jobs in the Raleigh, NC area right now.
Delivery Driver Associate (Raleigh, NC)
Delivery Service Partner - Covenant Delivery, Rolesville, NC
Delivery Driver Associate (Durham, NC)
Delivery Service Partner - Covenant Delivery, Henderson, NC